Monthly Archives: May 2019

Tealium, a big data platform for structuring disparate customer information, raises $55M led by Silver Lake

Posted by on 15 May, 2019

This post was originally published on this site

The average enterprise today uses about 90 different software packages, with between 30-40 of them touching customers directly or indirectly. The data that comes out of those systems can prove to be very useful — to help other systems and employees work more intelligently, to help companies make better business decisions — but only if it’s put in order: now, a startup called Tealium, which has built a system precisely to do just that and works with the likes of Facebook and IBM to help manage their customer data, has raised a big round of funding to continue building out the services it provides.

Today, it is announcing a $55 million round of funding — a Series F led by Silver Lake Waterman, the firm’s late-stage capital growth fund; with ABN AMRO, Bain Capital, Declaration Partners, Georgian Partners, Industry Ventures, Parkwood, and Presidio Ventures also participating.

Jeff Lunsford, Tealium’s CEO, said that the company is not disclosing valuation, but he did say that it was “substantially” higher than when the company was last priced three years ago. (For context, that valuation was $305 million in 2016, according to PitchBook — a figure Lunsford didn’t dispute when I spoke with him about it.)

He added that the company is close to profitability and is projected to make $100 million in revenues this year, and that this is being considered the company’s “final round” — presumably a sign that it will either no longer need external funding and that if it does, the next step might be either getting acquired or going public.

This brings the total raised by Tealium to $160 million.

The company’s rise over the last eight years has dovetailed with the rapid growth of big data. The movement of services to digital platforms has resulted in a sea of information. Much of that largely sits untapped, but those who are able to bring it to order can reap the rewards by gaining better insights into their organizations.

Tealium had its beginnings in amassing and ordering tags from internet traffic to help optimise marketing and so on — a business where it competes with the likes of Google and Adobe.

Over time, it has expanded and capitalised to a much wider set of data sources that range well beyond web and commerce, and one use of the funding will be to continue expanding those data sources, and also how they are used, with an emphasis on using more AI, Lunsford said.

“There are new areas that touch customers like smart home and smart office hardware, and each requires a step up in integration for a company like us,” he said. “Then once you have it all centralised you could feed machine learning algorithms to have tighter predictions.”

That vast potential is one reason for the investor interest.

“Tealium enables enterprises to solve the customer data fragmentation problem by integrating and enriching data across sources,in real-time to create audiences while providing data governance and fidelity” said Shawn O’Neill, Managing Director, of Silver Lake Waterman, in a statement. “Jeff and his team have built a great platform and we are excited to support the company’s continued growth and investment in innovation.”

The rapid growth of digital services has already seen the company getting a big boost in terms of the data that is passing through its cloud-based platform: it has had a 300 percent year-over-year increase in visitor profiles created, with current tech customers including the likes of Facebook, IBM, Visa and others from across a variety of sectors, such as healthcare, finance and more.

“You’d be surprised how many big tech companies use Telium,” Lunsford said. “Even they have a limited amount of bandwidth when it comes to developing their internal platforms.”

People like to say that “data is the new oil”, but these days that expression has taken on perhaps an unintended meaning: just like the overconsumption of oil and fossil fuels in general is viewed as detrimental to the long-term health of our planet, the overconsumption of data has also become a very problematic spectre in our very pervasive world of tech.

Governments — the European Union being one notable example — are taking up the challenge of that latter issue with new regulations, specifically GDPR. Interestingly, Lunsford says this has been a good thing rather than a bad thing for his company, as it gives a much clearer directive to companies about what they can use, and how it can be used.

“They want to follow the law,” he said of their clients, “and we give them the data freedom and control to do that.” It’s not the only company tackling the business opportunity of being a big-data repository at a time when data misuse is being scrutinised more than ever: InCountry, which launched weeks ago, is also banking on this gap in the market.

I’d argue that this could potentially be one more reason why Tealium is keen on expanding to areas like IoT and other sources of customer information: just like the sea, the pool of data that’s there for the tapping is nearly limitless.

Posted Under: Tech News
Solo.io wants to bring order to service meshes with centralized management hub

Posted by on 15 May, 2019

This post was originally published on this site

As containers and microservices have proliferated, a new kind of tool called the service mesh has developed to help manage and understand interactions between services. While Kubernetes has emerged as the clear container orchestration tool of choice, there is much less certainty in the service mesh market. Solo.io announced a new open source tool called Service Mesh Hub today, designed to help companies manage multiple service meshes in a single interface.

It is early days for the service mesh concept, but there are already multiple offerings including Istio, Linkerd (pronounced Linker-Dee) and Convoy. While the market sorts itself it out, it requires a new set of tools, a management layer, so that developers and operations can monitor and understand what’s happening inside the various service meshes they are running.

Idit Levine, founder and CEO at Solo, say she formed the company because she saw an opportunity to develop a set of tooling for a nascent market. Since founding the company in 2017, it has developed several open source tools to fill that service mesh tool vacuum.

Levine says that she recognized that companies would be using multiple service meshes for multiple situations and that not every company would have the technical capabilities to manage this. That is where the idea for the Service Mesh Hub was born.

It’s a centralized place for companies to add the different service mesh tools they are using, understand the interactions happening within the mesh and add extensions to each one from a kind of extension app store. Solo wants to make adding these tools a simple matter of pointing and clicking. While it obviously still requires a certain level of knowledge about how these tools work, it removes some of the complexity around managing them.

Solo.io Service Mesh Hub

Solo.io Service Mesh Hub. Screenshot: Solo.io

“The reason we created this is because we believe service mesh is something big, and we want people to use it, and we feel it’s hard to adopt right now. We believe by creating that kind of framework or platform, it will make it easier for people to actually use it,” Levine told TechCrunch.

The vision is that eventually companies will be able to add extensions to the store for free, or even at some point for a fee, and it is through these paid extensions that the company will be able to make money. She recognized that some companies will be creating extensions for internal use only, and in those cases, they can add them to the hub and mark them as private and only that company can see them.

For every abstraction it seems, there is a new set of problems to solve. The service mesh is a response to the problem of managing multiple services. It solves three key issues, according to Levine. It allows a company to route the microservices, have visibility into them to see logs and metrics of the mesh and to provide security to manage which services can talk to each other.

Levine’s company is a response to the issues that have developed around understanding and managing the service meshes themselves. She says she doesn’t worry about a big company coming in and undermining her mission because she says that they are too focused on their own tools to create a set of uber-management tool like these (but that doesn’t mean the company wouldn’t be an attractive acquisition target).

So far, the company has taken over $13 million in funding, according to Crunchbase data.

Posted Under: Tech News
Egnyte brings native G Suite file support to its platform

Posted by on 15 May, 2019

This post was originally published on this site

Egnyte announced today that customers can now store G Suite files inside its storage, security and governance platform. This builds on the support the company previously had for Office 365 documents.

Egnyte CEO and co-founder Vineet Jain says that while many enterprise customers have seen the value of a collaborative office suite like G Suite, they might have stayed away because of compliance concerns (whether that was warranted or not).

He said that Google has been working on an API for some time that allows companies like Egnyte to decouple G Suite documents from Google Drive. Previously, if you wanted to use G Suite, you no choice but to store the documents in Google Drive.

Jain acknowledges that the actual integration is pretty much the same as his competitors because Google determined the features. In fact, Box and Dropbox announced similar capabilities over the last year, but he believes his company has some differentiating features on its platform.

“I honestly would be hard pressed to tell you this is different than what Box or Dropbox is doing, but when you look at the overall context of what we’re doing…I think our advanced governance features are a game changer,” Jain told TechCrunch.

What that means is that G Suite customers can open a document and get the same editing experience as they would get were they inside Google Drive, while getting all the compliance capabilities built into Egnyte via Egnyte Protect. What’s more, they can store the files wherever they like, whether that’s in Egnyte itself, an on-premises file store or any cloud storage option that Egnyte supports, for that matter.

Egnyte storage and compliance platform

G Suite documents stored on the Egnyte platform.

Long before it was commonplace, Egnyte tried to differentiate itself from a crowded market by being a hybrid play where files can live on-premises or in the cloud. It’s a common way of looking at cloud strategy now, but it wasn’t always the case.

Jain has always emphasized a disciplined approach to growing the company, and it has grown to 15,000 customers and 600 employees over 11 years in business. He won’t share exact revenue, but says the company is generating “multi-millions in revenue” each month.

He has been talking about an IPO for some time, and that remains a goal for the company. In a recent letter to employees that Egnyte shared with TechCrunch, Jain put it this way. “Our leadership team, including our board members, have always looked forward to an IPO as an interim milestone — and that has not changed. However, we now believe this company has the ability to not only be a unicorn but to be a multi-billion dollar company in the long-term. This is a mindset that we all need to have moving forward,” he wrote.

Egnyte was founded in 2007 and has raised over $137 million, according to Crunchbase data.

Posted Under: Tech News
In travel tech, 4 rivals merge in Europe to form Altido for property management of Airbnb-style homes

Posted by on 15 May, 2019

This post was originally published on this site

The growth of Airbnb and other big travel startups has given a fillip to the wider travel industry, and today several smaller startups in the short-term property sector are announcing that they have merged to tackle the opportunity with more scale.

The UK’s BnbBuddy and The London Residents Club, along with both Hintown from Italy and RentExperience from Portugal — all companies that help manage properties that are listed on platforms like Airbnb — have combined to form a new startup called Altido.

Going into the merger, all four were profitable, having all been boostrapped from day one. But Michael Allen, the MD of the BnbBuddy, said that now the combined entity is using its scale and raising outside funding to grow the business. Altido is looking to raise a Series A in the tens of millions of dollars. It is not disclosing its valuation currently although the fact that it already has an international presence and profitability have helped it in this area, Allen said.

The combined company will have about 1,700 properties under management in 21 European destinations, which it will be using as the anchor for an aggressive push both on existing markets as well as other parts of Europe and beyond. There is a long way to go: as a point of comparison, when Guesty — which provides services to manage rentals of private homes on Airbnb and other services — announced $35 million in funding in March, the number of properties managed on its platform had reached 100,000 across 70 countries.

Other competitors will include the platforms themselves where these properties are getting listed: as Airbnb inches to an IPO, it’s adding ever more services and features to its platform to diversify its revenue streams and also bring in more revenues per customer. (As we’ve said before, that could also make Altido and others like it acquisition targets.)

The growth of Altido’s individual businesses up to now has been on the back of the massive growth surge we’ve seen around platforms — marketplaces, to be more precise — that help people easily list and rent out travel accommodation in private homes as an alternative to hotels; and would-be visitors to find, book and pay for these in an efficient and reliable way, alongside a wider growth of self-catering accommodations that exist as alternative to traditional hotels.

The wider market for “homesharing”, as the first of these categories is sometimes called, has become massive — with Airbnb, the outsized startup leading the charge, now valued at $35 billion — and it now accounts for some 20 percent of the supply of rooms globally by Altido’s estimate.

Some property owners are happy to play host and run and manage their own listings on these platforms — which include the likes of Airbnb, Homeaway and VRBO, and many others — but a big part of the scaling of these services has come by way of third-party management companies that handle different aspects of those listings, from cleaning before and after guests and stocking kitchens and bathrooms with consumables; to managing the relationship with the visitors; to managing the listings themselves.

Altido provides an end-to-end service for those who do not want to play host, alongside a business where it also helps maintain and manage service apartments and aparthotels and guesthouses.

Today the companies that make up Altido rely on third-party platforms to disseminate all those listings, but longer-term, the plan will be to build out more services to offer listings directly as well, alongside more technology to help hosts and other management companies optimise pricing and details around the properties themselves to make them more attractive.

“We see tech as a big enabler,” Goncalo Ribeiro, the founder of RentExperience, said in an interview. He said that his company already has proprietary algorithms that it uses to help calculate property risk factors, which it already uses and will roll out across the whole of the merged company, and the different operations have already been building technology to help onboard properties more efficiently. Areas that it hopes to address include “regulation risk, potential growth rates, historic market data, marketing calculations and more. Any decision we take we want to be proven by data.”

Posted Under: Tech News
New Relic takes a measured approach to platform overhaul

Posted by on 14 May, 2019

This post was originally published on this site

New Relic, the SaaS applications performance management platform, announced a major update to that platform today. Instead of ripping off the band-aid all at once, the company has decided to take a more measured approach to change, giving customers a chance to ease into it.

The new platform, called New Relic One has been designed to replace the original platform, which was developed over the previous decade. The company says that by moving slowly to the new platform, customers will be able to take advantage of new features that it couldn’t have built on the old platform without having to learn a new a way of working.

Jim Gochee, chief product officer at New Relic says that all of the existing tooling and functionality will eventually be ported over or reimagined on top of New Relic One.”What it is under the covers for us is a new technology stack and a new platform for our offering. We are still running our existing technology stack with our existing products. So we’re [essentially] running two platforms in two stacks in parallel, but all of the new stuff is going to be built on New Relic One over time,” he explained.

By redesigning the existing platform from scratch, New Relic created a new, modern, more extensible model that will allow it to plug in new functionality more easily over time, and eventually even allow customers to do the same thing. For now, it’s about changing what’s happening under the hood and providing a new user experience in a redesigned user interface.

“New Relic One is very pluggable and extensible, which makes it easier for our own teams to build on, and to extend and expand, and also down the road we will eventually get to the point where partners and customers will be able to extend our UI themselves, which is something that we’re very excited about,” he said.

Among the new features is support for AWS Lambda, the company’s serverless offering. It also enables users to search across multiple accounts. It’s not unusual for customers to be monitoring multiple accounts and sub-accounts. With New Relic One, customers can now search across these accounts and find if issues have cascaded more easily.

In a blog post introducing the new platform, CEO Lew Cirne acknowledged the growing complexity of the monitoring landscape, something the new platform has been specifically designed to address.

“Unlike today’s fragmented tools that can deliver a bag of charts and metrics with a bunch of seemingly unrelated numbers, New Relic One is designed to cut through complexity, provide context, and let you see across artificial organizational boundaries so you can quickly find and fix problems,” Cirne wrote.

Nancy Gohring, a senior analyst at 451 Research says this flexibility is a key strength of the new approach. “One of the most important updates here is the reworked data model which allows New Relic to offer customers more flexibility in how they can search the operations data they’re collecting and build dashboards. This kind of flexibility is more important in modern app environments that are more complex and dynamic than they used to be. Everyone’s environment is different and digging for the cause of a problem is more complicated than it used to be,” Gohring told TechCrunch. The new ability to search across accounts should help with that.

She concedes that having parallel platforms is not ideal, but sees why the company chose to go this route. “Having two UIs is never great. But the approach New Relic is taking lets them get something totally new out all at once, rather than spending time gradually introducing it. It will let customers try out the new stuff at their own pace,” she said.

New Relic One goes live tomorrow, and will be available at no additional cost to New Relic subscribers.

Posted Under: Tech News
Beyond costs, what else can we do to make housing affordable?

Posted by on 14 May, 2019

This post was originally published on this site

This week on Extra Crunch, I am exploring innovations in inclusive housing, looking at how 200+ companies are creating more access and affordability. Yesterday, I focused on startups trying to lower the costs of housing, from property acquisition to management and operations.

Today, I want to focus on innovations that improve housing inclusion more generally, such as efforts to pair housing with transit, small business creation, and mental rehabilitation. These include social impact-focused interventions, interventions that increase income and mobility, and ecosystem-builders in housing innovation.

Nonprofits and social enterprises lead many of these innovations. Yet because these areas are perceived to be not as lucrative, fewer technologists and other professionals have entered them. New business models and technologies have the opportunity to scale many of these alternative institutions — and create tremendous social value. Social impact is increasingly important to millennials, with brands like Patagonia having created loyal fan bases through purpose-driven leadership.

While each of these sections could be their own market map, this overall market map serves as an initial guide to each of these spaces.

Social impact innovations

These innovations address:

Posted Under: Tech News
CEO Howard Lerman on building a public company and the future of Yext

Posted by on 14 May, 2019

This post was originally published on this site

It’s just over two years since Yext debuted on the New York Stock Exchange, and to mark the occasion, I sat down with co-founder and CEO Howard Lerman for an interview.

As Lerman noted, Yext — which allows businesses to manage their profiles and information across a wide variety of online services — actually presented onstage at the TechCrunch 50 conference back in 2009. Now, it boasts a market capitalization of nearly $2.3 billion, and it just revealed plans to take over a nine-floor building in New York’s Chelsea neighborhood, turning it into Yext’s global headquarters.

My interview with Lerman actually came before the announcement, though he managed to drop in a few veiled hints about the company making a big move in real estate.

More concretely, we talked about how Lerman’s management style has evolved from scrappy startup founder to a public company CEO — he described holding five-minute meetings with every Yext employee as “one of the best management techniques” he’s ever adopted.

Lerman also argued that as online misinformation has become a big issue, Yext has only become more important: “Our founding principle is that the ultimate authority on how many calories are in a Big Mac is McDonald’s. The ultimate authority on where Burger King is open is Burger King.”

Vowing that he will remain CEO of Yext for “as long as this board will have me,” Lerman ended our conversation with a passionate defense of the idea that “a company is the ultimate vehicle in America to effect good in the world.”

You can read a transcript of our conversation below, edited and condensed for clarity.

TechCrunch: To start with a really broad question, how do you think Yext is different now than it was two years ago?

Howard Lerman: One of the things that’s defined Yext over the years is our continuous willingness to reinvent ourselves. You started covering us in 2009 [at] TechCrunch 50, we were a launch company there.

And here we are now. One of the cool things about being public is: It’s a total gamechanger. It’s a gamechanger not just for access to capital, but it’s particularly important in global markets. And I’m not talking about capital markets, I’m talking about the markets in which we sell software. We have offices now from Berlin to Shanghai.

Posted Under: Tech News
Sisense acquires Periscope Data to build integrated data science and analytics solution

Posted by on 14 May, 2019

This post was originally published on this site

Sisense announced today that it has acquired Periscope Data to create what it is calling, a complete data science and analytics platform for customers. The companies did not disclose the purchase price.

The two company CEOs met about 18 months ago at a conference, and running similar kinds of companies, hit it off. They began talking and after a time, realized it might make sense to combine the two startups because each one was attacking the data problem from a different angle.

Sisense, which has raised $174 million, tends to serve business intelligence requirements either for internal use or externally with customers. Periscope, which has raised over $34 million, looks at the data science end of the business.

Both company CEOs say that they could have eventually built these capabilities into their respective platforms, but after meeting they decided to bring the two companies together instead, and they made a deal.

Harry Glasser from Periscope Data and Amir Orad of Sisense.

Harry Glasser from Periscope Data and Amir Orad of Sisense.

“I realized over the last 18 months [as we spoke] that we’re actually building leadership positions into two unique areas of the market that will slowly become one as industries and technologies evolve,” Sisense CEO Amir Orad told TechCrunch.

Periscope CEO Harry Glasser says that as his company built a company around advanced analytics and predictive modeling, he saw a growing opportunity around operationalizing these insights across an organization, something he could do much more quickly in combination with Sisense.

“[We have been] pulled into this broader business intelligence conversation, and it has put us in a place where as we do this merger, we are able to instantly leapfrog the three years it would have taken us to deliver that to our customers, and deliver operationalized insights on integration day on day one,” Glasser explained.

The two executives say this is part of a larger trend about companies becoming more data-driven, a phrase that seems trite by now, but as a recent Harvard Business School study found, it’s still a big challenge for companies to achieve.

Omad says that you can debate the pace of change, but that overall, companies are going to operate better when they use data to drive decisions. “I think it’s an interesting intellectual debate, but the direction is one direction. People who deploy this technology will provide better care, better service, hire better, promote employees and grow them better, have better marketing, better sales and be more cost effective,” he said..

Omad and Glasser recognize that many acquisitions don’t succeed, but they believe they are bringing together two like-minded companies that will have a combined ARR of $100 million and 700 employees.

“That’s the icing on the cake, knowing that the cultures are so compatible, knowing that they work so well together, but it starts from a conviction that this advanced analytics can be operationalized throughout enterprises and [with] their customers. This is going to drive transformation inside our customers that’s really great for them and turns them into data-driven companies,” Glasser said.

Posted Under: Tech News
Algorithmia raises $25M Series B for its AI automation platform

Posted by on 14 May, 2019

This post was originally published on this site

Algorithmia, a Seattle-based startup that offers a cloud-agnostic AI automation platform for enterprises, today announced a $25 million Series B funding round led by Norwest Partners. Madrona, Gradient Ventures, Work-Bench, Osage University Partners and Rakuten Ventures also participated in this round.

While the company started out five years ago as a marketplace for algorithms, it now mostly focuses on machine learning and helping enterprises take their models into production.

“It’s actually really hard to productionize machine learning models,” Algorithmia CEO Diego Oppenheimer told me. “It’s hard to help data scientists to not deal with data infrastructure but really being able to build out their machine learning and AI muscle.”

To help them, Algorithmia essentially built out a machine learning DevOps platform that allows data scientists to train their models on the platform and with the framework of their choice, bring it to Algorithmia — a platform that has already been blessed by their IT departments — and take it into production.

“Every Fortune 500 CIO has an AI initiative but they are bogged down by the difficulty of managing and deploying ML models,” said Rama Sekhar, a partner at Norwest Venture Partners, who has now joined the company’s board. “Algorithmia is the clear leader in building the tools to manage the complete machine learning lifecycle and helping customers unlock value from their R&D investments.”

With the new funding, the company will double down on this focus by investing in product development to solve these issues, but also by building out its team, with a plan to double its headcount over the next year. A year from now, Oppenheimer told me, he hopes that Algorithmia will be a household name for data scientists and, maybe more importantly, their platform of choice for putting their models into production.

“How does Algorithmia succeed? Algorithmia succeeds when our customers are able to deploy AI and ML applications,” Oppenheimer said. “And although there is a ton of excitement around doing this, the fact is that it’s really difficult for companies to do so.”

The company previously raised a $10.5 million Series A round led by Google’s AI fund. It’s customers now include the United Nations, a number of U.S. intelligence agencies and Fortune 500 companies. In total, over 90,000 engineers and data scientists are now on the platform.

Posted Under: Tech News
LinkedIn integrates and updates jobs and hiring platforms, hits 20M job postings

Posted by on 14 May, 2019

This post was originally published on this site

LinkedIn, the social networking platform for the working world that’s now owned by Microsoft, has leveraged its role as a repository for people’s work profiles into making itself a job hunting and recruitment powerhouse.

The company today has amassed more than 20 million job listings — up from a mere 300,000  five years ago — and sees its 600 million users collectively apply to jobs 25 million times per week. That activity also translates to big business: paid subscriptions specifically aimed at recruiters, paid tiers for average users who want to have more access to contacting people for jobs, job ads and more all contribute to LinkedIn’s bottom line, a business that is projected to hit $6.4 billion in revenues for 2019, growing 27 percent in the last quarter.

Now, LinkedIn is stepping up a gear in the operation. After a two-year effort, LinkedIn is today announcing that it has finally integrated its jobs and hiring efforts and announcing a raft of new features for both.

On the jobs front, they include instant job alerts, a redesign of the Jobs home page, and more salary insights available to all users (including free users), with skills assessments coming soon.

On the recruitment front, LinkedIn Jobs, Recruiter, and Pipeline Builder are all coming together to create a more seamless way to manage how you post ads, source candidates and other leads and ultimately  interact with them in the process of hiring them.

“This will mean higher quality candiates, better jobs and a better fit,” VP of product John Jersin said in an interview. When asked why it took so long to integrate these tools — and why the process didn’t happen five years ago, for example, he answered that it was more of a consequence of how expectations have evolved as tech has evolved to question some of the silos that are incumbent to how we do business.

“We designed these systems in a way that worked well, but no one foresaw what we needed,” he said. “Advancements in AI have driven the strategy, and integrating all this means we can all learn better from each other.”

The new features that LinkedIn is bringing to jobseekers are responses to how our communications have evolved with the rise of the smartphone. It notes that jobseekers who respond to ads faster are more likely  to get the job, so now when a job gets posted that meet your search criteria, you can get a ping within minutes of the posting. Meanwhile, the redesign of the Jobs homepage is more mobile friendly, with added search features that take into account how you navigate on handheld devices.

The skill assessments, meanwhile, seems to me to be a direct response to the many new innovations we’ve seen among e-learning and recruitment startups, where companies like Coursera and Triplebyte are offering more tools to people to figure out where the best fit might be for their skills in the working world. LinkedIn notes that these can both be used by individuals to verify their skills — tackling a perennial problem with people putting empty claims on their resumes — and also recruiters to source people for jobs.

Important steps for the company, but there remain a lot of opportunities for smaller and newer upstarts to take bites out of LinkedIn’s business in areas where it is still being slow to develop.

For example, we’ve seen the emergence of interesting, more targeted recruitment startups that focus on, say, recruiting with racial diversity in mind (as in the case of Handshake) or focusing on, say, women returning to work after having children (as in the case of the Mom Project). While LinkedIn has made some baby steps (no pun intended) in this area, there is still a ways to go, opening the door to others to come in.

“This is a challenging and multifaceted problem,” admitted Jersin, “but LinkedIn is committed to trying to solve it.” He said the company has quietly started to work on ways of picking up more information that “could be more useful” in addressing questions like these. “One thing that is important is a sense of trust,” he noted as one of the challenges that needs to be tackled online. “I think we are very lucky to be one of the few companies out there that can say that we would use this information responsibly, in the interests of jobseeker.”

Posted Under: Tech News
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