Monthly Archives: June 2019

Synergy Research finds enterprise SaaS revenue hits $100B run rate, led by Microsoft, Salesforce

Posted by on 28 June, 2019

This post was originally published on this site

In its most recent report, Synergy Research, a company that monitors cloud marketshare, found that enterprise SaaS revenue passed the $100 billion run rate this quarter. The market was led by Microsoft and Salesforce.

It shouldn’t be a surprise at this point that these two enterprise powerhouses come in at the top. Microsoft reported $10.1 billion in Productivity and Business Processes revenue, which includes Office 365, the Dynamics line and LinkedIn, the company it bought in 2016 for $26.2 billion. That $10.1 billion accounted for top spot with 17 percent

Salesforce was next with around 12 percent. It announced $3.74 billion in revenue in its most recent earnings statement with Service Cloud alone accounting for $1.02 billion in revenue, crossing that billion dollar mark for the first time.

Adobe came in third, good for around 10 percent market share, with $2.74 billion in revenue for its most recent report. Digital Media, which includes Creative Cloud and Document Cloud, accounted for the vast majority of the revenue with $1.8 billion. SAP and Oracle complete the top companies

SaaS Q119

A growing market

While that number may seem low, given we are 20 years into the development of the SaaS market, it is still a significant milestone, not to be dismissed lightly. As Synergy pointed out, while the market feels mature, if finds that SaaS revenue still accounts for just 20 percent of the overall enterprise software market. There’s still a long way to go, showing as with the infrastructure side of the market, things change much more slowly than we imagine, and the market is growing rapidly, as the impressive growth rates show.

“While SaaS growth rate isn’t as high as IaaS (Infrastructure as a Service) and PaaS (Platform as a Service), the SaaS market is substantially bigger and it will remain so until 2023. Synergy forecasts strong growth across all SaaS segments and all geographic regions,” the company wrote in its report.

Salesforce is the only one of the top five that was actually born in the cloud. Adobe, an early desktop software company, switched to cloud in 2013. Microsoft, of course, has been a desktop stalwart for many years before embracing the cloud over the last decade. SAP and Oracle are traditional enterprise software companies, born long before the cloud was even a concept, that began transitioning when the market began shifting.

Getting to a billion

Yet in spite of being late to the game, these numbers show that the market is still dominated by the old guard enterprise software companies and how difficult it is to achieve market dominance for companies born in the cloud. Salesforce emerged 20 years ago as an early cloud adherent, but of all of the enterprise SaaS companies that were started this century only ServiceNow and WorkDay show up in the Synergy list lumped in “the next 10.”

That’s not to say there aren’t SaaS companies making some serious money, just not quite as much as the top players to this point. Jason Lemkin, CEO and founder at SaaStr, a company that invests in and supports enterprise SaaS companies, says a lot of companies are close to that $1 billion goal than you might think, and he’s optimistic that we are going to see more.

“We will have at least 100 companies top $1 billion in ARR, probably many more. It is just math. Almost everyone IPO’ing [SaaS company] has 120-140% revenue retention. That will compound $100 million or $200 million to $1 billion. The only question is when,” he told TechCrunch.

SaaS revenue numbers by company

Chart courtesy of SaasStr

He adds, that annualized numbers are very close behind ARR numbers and it won’t take long to catch up. Yet as we have seen with some of the companies on this list, it’s still not easy to get there.

It’s hard to develop a billion dollar SaaS company, and it takes time and patience, and perhaps some strategic acquisitions to get there, but the market trajectory continues to move upward. It will likely only grow stronger as more companies move to software in the cloud, and that bodes well for many of the players in this market, even those that didn’t show up on Synergy’s chart.

Posted Under: Tech News
We’re talking Kubernetes at TC Sessions: Enterprise with Google’s Aparna Sinha and VMware’s Craig McLuckie

Posted by on 27 June, 2019

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Over the past five years, Kubernetes has grown from a project inside of Google to an open source powerhouse with an ecosystem of products and services, attracting billions of dollars in venture investment. In fact, we’ve already seen some successful exits, including one from one of our panelists.

On September 5th at TC Sessions: Enterprise, we’re going to be discussing the rise of Kubernetes with two industry veterans. For starters we have Aparna Sinha, director of product management for Kubernetes and the newly announced Anthos product. Sinha was in charge of several early Kubernetes releases and has worked on the Kubernetes team at Google since 2016. Prior to joining Google, she had 15 years experience in enterprise software settings.

Craig McLuckie will also be joining the conversation. He’s one of the original developers of Kubernetes at Google. He went on to found his own Kubernetes startup, Heptio, with Joe Beda, another Google Kubernetes alum. They sold the company to VMware last year for $505 million after raising $33.5 million, according to Crunchbase data.

The two bring a vast reservoir of knowledge and will be discussing the history of Kubernetes, why Google decided to open source it and how it came to grow so quickly. Two other Kubernetes luminaries will be joining them. We’ll have more about them in another post soon.

Kubernetes is a container orchestration engine. Instead of developing large monolithic applications that sit on virtual machines, containers run a small part of the application. As the components get smaller, it requires an orchestration layer to deliver the containers when needed and make them go away when they are not longer required. Kubernetes acts as the orchestra leader.

As Kubernetes, containerization and the cloud-native ethos it encompasses has grown, it has helped drive the enterprise shift to the cloud in general. If you can write your code once, and use it in the cloud or on prem, it means you don’t have to manage applications using different tool sets and that has had broad appeal for enterprises making the shift to the cloud.

TC Sessions: Enterprise (September 5 at San Francisco’s Yerba Buena Center) will take on the big challenges and promise facing enterprise companies today. TechCrunch’s editors will bring to the stage founders and leaders from established and emerging companies to address rising questions, like the promised revolution from machine learning and AI, intelligent marketing automation and the inevitability of the cloud, as well as the outer reaches of technology, like quantum computing and blockchain.

Tickets are now available for purchase on our website at the early-bird rate of $395; student tickets are just $245.

Student tickets are just $245 – grab them here.

We have a limited number of Startup Demo Packages available for $2,000, which includes four tickets to attend the event.

For each ticket purchased for TC Sessions: Enterprise, you will also be registered for a complimentary Expo Only pass to TechCrunch Disrupt SF on October 2-4.

Posted Under: Tech News
Fellow raises $6.5M to help make managers better at leading teams and people

Posted by on 27 June, 2019

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Managing people is perhaps the most challenging thing most people will have to learn in the course of their professional lives – especially because there’s no one ‘right’ way to do it. But Ottawa-based startup Fellow is hoping to ease the learning curve for new managers, and improve and reinforce the habits of experienced ones with their new people management platform software.

Fellow has raised $6.5 million in seed funding, from investors including Inovia Capital, Felicia Ventures, Garage Capital and a number of angels. The funding announcement comes alongside the announcement of their first customers, including Shopify (disclosure: I worked at Shopify when Fellow was implemented and was an early tester of this product, which is why I can can actually speak to how it works for users).

The Fellow platform is essentially a way to help team leads interact with their reports, and vice versa. It’s a feedback tool that you can use to collect insight on your team from across the company; it includes meeting supplemental suggestions and templates for one-on-ones, and even provides helpful suggestions like recommending you have a one-on-one when you haven’t in a while; and it all lives in the cloud, with integrations for other key workplace software like Slack that help it integrate with your existing flow.

Fellow co-founder and CEO Aydin Mirzaee and his co-founding team have previous experience building companies: They founded Fluidware, a survey software company, in 2008 and then sold it to SurveyMonkey in 2014. In growing the team to over 100 people, Mirzaee says they realized where there were gaps, both in his leadership team’s knowledge and in available solutions on the market.

“Starting the last company, we were in our early 20s, and like the way that we used to learn different practices was by using software, like if you use the Salesforce, and you know nothing about sales, you’ll learn some things about sales,” Mirzaee told me in an interview. “If you don’t know about marketing, use Marketo, and you’ll learn some things about marketing. And you know, from our perspective, as soon as we started actually having some traction and customers and then hired some people, we just got thrown into it. So it was ‘Okay, now, I guess we’re managers.’ And then eventually we became managers of managers.”

Fellow Team Photo 2019

Mirzaee and his team then wondered why a tool like Salesforce or Marketo didn’t exist for management. “Why is it that when you get promoted to become a manager, there isn’t an equivalent tool to help you with that?” he said.

Concept in hand, Fellow set out to build its software, and what it came up with is a smartly designed, user-friendly platform that is accessible to anyone regardless of technical expertise or experience with management practice and training. I can attest to this first-hand, since I was a first-time manager using Fellow to lead a team during my time at Shopify – part of the beta testing process that helped develop the product into something that’s ready for broader release. I was not alone in my relative lack of management knowledge, Mirzaee said, and that’s part of why they saw a clear need for this product.

“The more we did research, the more we figured out that obviously, managers are really important,” he explained. “70% of customer engagements are due to managers, for instance. And when people leave companies, they tend to leave the manager, not the company. The more we dug into it the more it was clear that there truly was this management problem –  management crisis almost, and that nobody really had built a great tool for managers and their teams like.”

Fellow’s tool is flexible enough to work with specific management methodologies like setting SMART goals or OKRs for team members, and managers can use pre-set templates or build their own for things like setting meeting talking points, or gathering feedback from the colleagues of their reports.

Right now, Fellow is live with a number of clients including Shoify, Vidyard, Tulip, North and more, and it’s adding new clients who sign up on a case-by-case basis, but increasing the pace at which it onboard new customers. Mirzaee explained that it hopes to open sign ups entirely later this year.

Posted Under: Tech News
Fungible raises $200 million led by SoftBank Vision Fund to help companies handle increasingly massive amounts of data

Posted by on 27 June, 2019

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Fungible, a startup that wants to help data centers cope with the increasingly massive amounts of data produced by new technologies, has raised a $200 million Series C led by SoftBank Vision Fund, with participation from Norwest Venture Partners and its existing investors. As part of the round, SoftBank Investment Advisers senior managing partner Deep Nishar will join Fungible’s board of directors.

Founded in 2015, Fungible now counts about 200 employees and has raised more than $300 million in total funding. Its other investors include Battery Ventures, Mayfield Fund, Redline Capital and Walden Riverwood Ventures. Its new capital will be used to speed up product development. The company’s founders, CEO Pradeep Sindhu and Bertrand Serlet, say Fungible will release more information later this year about when its data processing units will be available and their on-boarding process, which they say will not require clients to change their existing applications, networking or server design.

Sindu previously founded Juniper Networks, where he held roles as chief scientist and CEO. Serlet was senior vice president of software engineering at Apple before leaving in 2011 and founding Upthere, a storage startup that was acquired by Western Digital in 2017. Sindu and Serlet describe Fungible’s objective as pivoting data centers from a “compute-centric” model to a data-centric one. While the company is often asked if they consider Intel and Nvidia competitors, they say Fungible Data Processing Units (DPU) complement tech, including central and graphics processing units, from other chip makers.

Sindhu describes Fungible’s DPUs as a new building block in data center infrastructure, allowing them to handle larger amounts of data more efficiently and also potentially enabling new kinds of applications. Its DPUs are fully programmable and connect with standard IPs over Ethernet local area networks and local buses, like the PCI Express, that in turn connect to CPUs, GPUs and storage. Placed between the two, the DPUs act like a “super-charged data traffic controller,” performing computations offloaded by the CPUs and GPUs, as well as converting the IP connection into high-speed data center fabric.

This better prepares data centers for the enormous amounts of data generated by new technology, including self-driving cars, and industries such as personalized healthcare, financial services, cloud gaming, agriculture, call centers and manufacturing, says Sindu.

In a press statement, Nishar said “As the global data explosion and AI revolution unfold, global computing, storage and networking infrastructure are undergoing a fundamental transformation. Fungible’s products enable data centers to leverage their existing hardware infrastructure and benefit from these new technology paradigms. We look forward to partnering with the company’s visionary and accomplished management team as they power the next generation of data centers.”

Posted Under: Tech News
Cathay Innovation leads Laiye’s $35M round to bet on Chinese enterprise IT

Posted by on 27 June, 2019

This post was originally published on this site

For many years, the boom and bust of China’s tech landscape have centered around consumer-facing products. As this space gets filled by Baidu, Alibaba, Tencent, and more recently Didi Chuxing, Meituan Dianping, and ByteDance, entrepreneurs and investors are shifting attention to business applications.

One startup making waves in China’s enterprise software market is four-year-old Laiye, which just raised a $35 million Series B round led by cross-border venture capital firm Cathay Innovation. Existing backers Wu Capital, a family fund, and Lightspeed China Partners, whose founding partner James Mi has been investing in every round of Laiye since Pre-A, also participated in this Series B.

The deal came on the heels of Laiye’s merger with Chinese company Awesome Technology, a team that’s spent the last 18 years developing Robotic Process Automation, a term for technology that lets organizations offload repetitive tasks like customer service onto machines. With this marriage, Laiye officially launched its RPA product UiBot to compete in the nascent and fast-growing market for streamlining workflow.

“There was a wave of B2C [business-to-consumer] in China, and now we believe enterprise software is about to grow rapidly,” Denis Barrier, co-founder and chief executive officer of Cathay Innovation, told TechCrunch over a phone interview.

Since launching in January, UiBot has collected some 300,000 downloads and 6,000 registered enterprise users. Its clients include major names such as Nike, Walmart, Wyeth, China Mobile, Ctrip and more.

Guanchun Wang, chairman and CEO of Laiye, believes there are synergies between AI-enabled chatbots and RPA solutions, as the combination allows business clients “to build bots with both brains and hands so as to significantly improve operational efficiency and reduce labor costs,” he said.

When it comes to market size, Barrier believes RPA in China will be a new area of growth. For one, Chinese enterprises, with a shorter history than those found in developed economies, are less hampered by legacy systems, which makes it “faster and easier to set up new corporate software,” the investor observed. There’s also a lot more data being produced in China given the population of organizations, which could give Chinese RPA a competitive advantage.

“You need data to train the machine. The more data you have, the better your algorithms become provided you also have the right data scientists as in China,” Barrier added.

However, the investor warned that the exact timing of RPA adoption by people and customers is always not certain, even though the product is ready.

Laiye said it will use the proceeds to recruit talents for research and development as well as sales of its RPA products. The startup will also work on growing its AI capabilities beyond natural language processing, deep learning, and reinforcement learning, in addition to accelerating commercialization of its robotic solutions across industries.

Posted Under: Tech News
Amperity update gives customers more control over Customer Data Platform

Posted by on 27 June, 2019

This post was originally published on this site

The Customer Data Platform (CDP) has certainly been getting a lot of attention in marketing software circles over the last year as big dawgs like Salesforce and Adobe enter the fray, but Amperity, a Seattle-based startup, has been building a CDP solution since it launched in 2016, and today it announced some updates to give customers more control over the platform.

Chris Jones, chief product officer at Amperity, says this is an important step for the startup. “If you think about the evolution of our company, we started with an idea that turned into a [Marketing Data Platform], which was the engine that powered all of that, but that engine was largely operated by our delivery team. We’re now putting the power of that engine into the customers’ hands and giving them the full access to that,” Jones explained.

That is giving customers — which include Alaska Airlines, Nordstrom and The Gap — the power to control how the software works in the context of their companies, rather than using a black box approach where you have to use the software as delivered. He says that customers want the ability to start using the system to gain insights on their own.

One of the primary pieces in the newest version of Amperity to allow them to do that is Stitch, a tool that lets users pull together all of the interactions from a customer in a single view —  ingesting the data, sorting, deduplicating it and delivering a list of all the interactions a brand has had with a given customer. From there, they can use the new Customer 360 visualization to get a more graphical view of the data.

Amperity Stitch 2019

Amperity Stitch Screenshot: Amperity.

Jones says companies can use this data to help different groups within a company, whether marketing, sales or service, understand the customer better before or during an interaction. For example, a marketer can segment the data in a very granular way to find all of the regular customers who aren’t part of the company loyalty program, and deliver them an email listing all of the benefits of joining.

Amperity launched in 2016, and has raised $37 million across two rounds. Its most recent funding came in 2017, a $28 million investment led by Tiger Global Management, according to Crunchbase data.

Posted Under: Tech News
Bright Machines wants to put AI-driven automation in every factory

Posted by on 26 June, 2019

This post was originally published on this site

There’s a mythology around today’s factories that says everything is automated by robotics, and while there is some truth to that, it’s hard to bring that level of sophistication to every facility, especially those producing relatively small runs. Today, Bright Machines, a San Francisco startup announced its first product designed to put intelligence and automation in reach of every manufacturer, regardless of its size.

The startup, which emerged last fall with $179 million in Series A funding, has a mission to make every aspect of manufacturing run in a software-defined automated fashion. Company CEO Amar Hanspal understands it’s a challenging goal, and today’s announcement is about delivering version 1.0 of that vision.

“We have this ambitious idea to fundamentally change the way factories operate, and what we are all about is to get to autonomous programmable factories,” he said. To start on that journey, since getting its initial funding in October, the company has been building a team that includes manufacturing, software and artificial intelligence expertise. It brought in people from Autodesk, Amazon and Google and opened offices in Seattle and Tel Aviv.

The product it is releasing today is called the Software Defined Microfactory and it consists of hardware and software components that work in tandem. “What the Software Defined Microfactory does is package together robotics, computer vision, machine handling and converged systems in a modular way with hardware that you can plug and play, then the software comes in to instruct the factory on what to build and how to build it,” Hanspal explained.

Obviously, this is not an easy thing to do, and it’s taken a great deal of expertise to pull it together over the last months since the funding. It’s also required having testing partners. “We have about 20 product brands around the world and about 25 production lines in seven countries that have been iterating with us toward version one, what we are releasing today,” Hanspal said.

The company is concentrating on the assembly line for starters, especially when building smaller runs like say a specialized computer board or a network appliance where the manufacturer might produce just 50,000 in total, and could benefit from automation, but couldn’t justify the cost before.

“The idea here is going after the least automated part inside of factory, which is the assembly line, which is typically where people have to throw bodies at the problem and assembly lines have been hard to automate. The operations around assembly typically require human dexterity and judgment, trying to align things or plug things in,” Hanspal said.

The hope is to create a series of templates for different kinds of tooling, where they can get the majority of the way there with the software and robotics, and eventually just have to work on the more customized bits. It is an ambitious goal, and it’s not going to be easy to pull off, but today’s release is a first step.

Posted Under: Tech News
Vulcan Cyber announces $10M Series A to automate security patching efforts

Posted by on 26 June, 2019

This post was originally published on this site

Many software vulnerabilities are already known, and vendors have even issued patches, but the problem is there are so many patches that it’s often difficult for companies to keep up. Vulcan Cyber wants to help by bringing a level of automation to the patching operation, and in the process reduce exposure to known risks.

Today, it announced a $10 million Series A round from Ten Eleven Ventures and YL Ventures .

In a typical scenario, security researchers find vulnerabilities, the vendors disclose them and patch them. From there it’s up to individual companies to take care of downloading and installing the patch, but Vulcan Cyber co-founder and CEO Yaniv Bar-Dayan says the number of patches has been growing at a furious pace with 6000 patches in 2016, 16,000 in 2017 and 18,000 last year. And that growth trajectory is continuing this year, he says.

Vulcan’s ultimate mission is to help companies remediate security vulnerabilities from their infrastructure. They do this by bringing a level of automation to the process, recognizing that humans can’t keep up with these numbers. “We automate the process of prioritization and deployment to remediate more vulnerabilities faster,” Bar-Dayan explained. What’s more, he said that Vulcan does this without risking business operations, while reducing risk and costs.

Highest risk packages

Vulcan Cyber risk prioritization view. Screenshot: Vulcan Cyber

The company raised a $4 million seed round last year, bringing the total raised to $14 million so far. As TechCrunch’s Frederic Lardinois pointed out while writing about that seed round, it’s able to achieve this level of automation, while working with the tools developers and security teams typically work with anyway.

“Vulcan Cyber plays nicely with all of the major cloud platforms, as well as tools like Puppet, Chef and Ansible, as well as GitHub and Bitbucket. It also integrates with a number of major security testing tools and vulnerability scanners, including Black Duck, Nessus, Fortify, Tripwire, Checkmarx, Rapid7 and Veracode,” Lardinois wrote.

The company was founded last year and has 25 employees. It plans to continue building its engineering team in Israel with the money from this round, as well as opening an office in San Francisco for sales, marketing and customer success.

Posted Under: Tech News
WeWork acquires Waltz, an app that lets users access different spaces with a single credential

Posted by on 26 June, 2019

This post was originally published on this site

WeWork announced today that it will acquire Waltz, a building access and security management startup, for an undisclosed amount. Waltz’s smartphone app and reader allows users to enter different properties with a single credential and will make it easier for WeWork’s enterprise clients, such as GE Healthcare and Microsoft, to manage their employees’ on-demand memberships to WeWork spaces.

WeWork’s announcement said “with deep expertise in mobile access and system integrations, Waltz has the most advanced and sophisticated products to provide that single credential to our members and to help us better connect them with our spaces.” Waltz was founded in 2015 by CEO Matt Kopel and has offices in New York and Montreal. After the acquisition, Waltz will be integrated into WeWork, but maintain its current customer base.

WeWork has been on an acquisition spree over the past year as it evolves from co-working spaces to a software-as-a-service provider. Companies it has bought include office management platforms Teem (for $100 million) and Managed by Q, as well as Euclid, a “spatial analytics platform” that allows companies to analyze the use of workspaces by their employees and participation at meetings and other events.

Likewise, Waltz isn’t just an alternative to keys or access cards. Its cloud-based management portal gives companies data about who enters and exits their buildings and also allows teams to set “Door Groups,” which restricts the use of some spaces to certain people. According to Waltz’s help site, it can also be used to make revenue through ads displayed in its app.

Posted Under: Tech News
Snowflake co-founder and president of product Benoit Dageville is coming to TC Sessions: Enterprise

Posted by on 25 June, 2019

This post was originally published on this site

When it comes to a cloud success story, Snowflake checks all the boxes. It’s a SaaS product going after industry giants. It has raised bushels of cash and grown extremely rapidly — and the story is continuing to develop for the cloud data lake company.

In September, Snowflake’s co-founder and president of product Benoit Dageville will join us at our inaugural TechCrunch Sessions: Enterprise event on September 5 in San Francisco.

Dageville founded the company in 2012 with Marcin Zukowski and Thierry Cruanes with a mission to bring the database, a market that had been dominated for decades by Oracle, to the cloud. Later, the company began focusing on data lakes or data warehouses, massive collections of data, which had been previously stored on premises. The idea of moving these elements to the cloud was a pretty radical notion in 2012.

It began by supporting its products on AWS, and more recently expanded to include support for Microsoft Azure and Google Cloud.

The company started raising money shortly after its founding, modestly at first, then much, much faster in huge chunks. Investors included a Silicon Valley who’s who such as Sutter Hill, Redpoint, Altimeter, Iconiq Capital and Sequoia Capital .

Snowflake fund raising by round. Chart: Crunchbase

Snowflake fund raising by round. Chart: Crunchbase

The most recent rounds came last year, starting with a massive $263 million investment in January. The company went back for more in October with an even larger $450 million round.

It brought on industry veteran Bob Muglia in 2014 to lead it through its initial growth spurt. Muglia left the company earlier this year and was replaced by former ServiceNow chairman and CEO Frank Slootman.

TC Sessions: Enterprise (September 5 at San Francisco’s Yerba Buena Center) will take on the big challenges and promise facing enterprise companies today. TechCrunch’s editors will bring to the stage founders and leaders from established and emerging companies to address rising questions, like the promised revolution from machine learning and AI, intelligent marketing automation and the inevitability of the cloud, as well as the outer reaches of technology, like quantum computing and blockchain.

Tickets are now available for purchase on our website at the early-bird rate of $395.

Student tickets are just $245 – grab them here.

We have a limited number of Startup Demo Packages available for $2,000, which includes four tickets to attend the event.

For each ticket purchased for TC Sessions: Enterprise, you will also be registered for a complimentary Expo Only pass to TechCrunch Disrupt SF on October 2-4.

Posted Under: Tech News
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