Monthly Archives: September 2019

AWS IQ matches AWS customers with certified service providers

Posted by on 30 September, 2019

This post was originally published on this site

AWS has a lot going on, and it’s not always easy for customers to deal with the breadth of its service offerings on its own. Today, the company announced a new service called AWS IQ that is designed to connect customers with certified service providers.

“Today I would like to tell you about AWS IQ, a new service that will help you to engage with AWS Certified third party experts for project work,” AWS’s Jeff Barr wrote in a blog post introducing the new feature. This could involve training, support, managed services, professional services or consulting. All of the companies available to help have received associate, specialty or professional certification from AWS, according to the post.

You start by selecting the type of service you are looking for such as training or professional services, then the tool walks you through the process of defining your needs including providing a title, description and what you are willing to pay for these services. The service then connects the requestor with a set of providers that match the requirements. From there, the requestor can review expert profiles and compare the ratings and offerings in a kind of online marketplace.

AWS IQ start screen

You start by selecting the type of service you want to engage.

Swami Sivasubramanian, vice president at AWS says they wanted to offer a way for customers and service providers to get together. “We built AWS IQ to serve as a bridge between our customers and experts, enabling them to get to work on new projects faster and easier, and removing many of the hassles and roadblocks that both groups usually encounter when dealing with project-based work,” he said in a statement.

The company sees this as a particularly valuable tool for small and medium sized vendors, who might lack the expertise to find help with AWS services. The end result is that everyone should win. Customers get direct access to this community of experts, and the experts can more easily connect with potential customers to build their AWS consulting practice.

Posted Under: Tech News
Microsoft’s Windows Virtual Desktop service is now generally available

Posted by on 30 September, 2019

This post was originally published on this site

Microsoft today announced that Windows Virtual Desktop (WVD), its Azure-based system for virtualizing the Windows and Office user experience it announced last September, is now generally available. Using WVD, enterprises can give their employees access to virtualized applications and remote desktops, including the ability to provide multi-session Windows 10 experiences, something that sets Microsoft’s own apart from that of other vendors who offer virtualized Windows desktops and applications.

In addition to making the service generally available, Microsoft is also rolling it out globally, whereas the preview was U.S.-only and the original plan was to slowly roll it out globally. As Scott Manchester, the principal engineering lead for WVD, also told me that over 20,000 companies signed up for the preview. He also noted that Microsoft Teams is getting enhanced support in WVD with a significantly improved video conferencing experience.

Shortly after announcing the preview of WVD, Microsoft acquired a company called FSLogix, which specialized in provisioning the same kind of virtualized Windows environments that Microsoft offers through WVD. As Microsoft’s corporate VP for Microsoft 365 told me ahead of today’s announcement, the company took a lot of the know-how from FSLogix to ensure that the user experience on WVD is as smooth as possible.

Andreson noted that just as enterprises are getting more comfortable with moving some of their infrastructure to the cloud (and have others worry about managing it), there is now also growing demand from organizations that want this same experience for their desktop experiences. “They look at the cloud as a way of saying, ‘listen, let the experts manage the infrastructure. They can optimize it; they can fine-tune it; they can make sure that it’s all done right.’ And then I’ll just have a first-party service — in this case Microsoft — that I can leverage to simplify my life and enable me to spin up and down capacity on demand,” Anderson said. He also noted, though, that making sure that these services are always available is maybe even more critical than for other workloads that have moved to the cloud. If your desktop stops working, you can’t get much done, after all.

Anderson also stressed that if a customer wants a multi-session Windows 10 environment in the cloud, WVD is the only way to go because that is the only way to get a license to do so. “We’ve built the operating system, we built the public cloud, so that combination is going to be unique and this gives us the ability to make sure that that Windows 10 experience is the absolute best on top of that public cloud,” he noted.

He also stressed that the FSLogix acquisition enabled his team to work with the Office team to optimize the user experience there. Thanks to this, when you spin up a new virtualized version of Outlook, for example, it’ll just take a second or two to load instead of almost a minute.

A number of companies are also still looking to upgrade their old Windows 7 deployments. Microsoft will stop providing free security patches for them very soon, but on WVD, these users will still be able to get access to virtualized Windows 7 desktops with free extended security updates until January 2023.  Anderson does not believe that this will be a major driver for WVD adoption, but he does see “pockets of customers who are working on their transition.”

Enterprises can access Windows 10 Enterprise and Windows 7 Enterprise on WVD at no additional licensing cost (though, of course, the Azure resources they consume will cost them) if they have an eligible Windows 10 Enterprise or Microsoft 365 license.

 

Posted Under: Tech News
Confluent adds free tier to Kafka real-time streaming data cloud service

Posted by on 30 September, 2019

This post was originally published on this site

When Confluent launched a cloud service in 2017, it was trying to reduce some of the complexity related to running a Kafka streaming data application. Today, it introduced a free tier to that cloud service. The company hopes to expand its market beyond large technology company customers, and the free tier should make it easier for smaller companies to get started.

The new tier provides up to $50 of service a month for up to three months. Company CEO Jay Kreps says that while $50 might not sound like much, it’s actually hundreds of gigabytes of throughput and makes it easy to get started with the tool.

“We felt like we can make this technology really accessible. We can make it as easy as we can. We want to make it something where you can just get going in seconds, and not have to pay anything to start building an application that uses real time streams of data,” Kreps said.

Kafka has been available as an open source product since 2011, so it’s been free to download, install and build applications, but still required a ton of compute and engineering resources to pull off. The cloud service was designed to simplify that, and the free tier lets developers get comfortable building a small application without making a large financial investment.

Once they get used to working with Kafka on the free version, users can then buy in whatever increments make sense for them, and only pay for what they use. It can be pennies worth of Kafka or hundreds of dollars depending on a customer’s individual requirements. “After free, you can buy 11 cents worth of Kafka or you can buy it $10 worth, all the way up to these massive users like Lyft that use Kafka Cloud at huge scale as part of their ride sharing service,” he said.

While a free SaaS trial might feel like a common kind of marketing approach, Kreps says for a service like Kafka, it’s actually much more difficult to pull off. “With something like a distributed system where you get a whole chunk of infrastructure, it’s actually technically an extraordinarily difficult thing to provide zero to elastic scale up capabilities. And a huge amount of engineering goes into making that possible,” Kreps explained.

Kafka processes massive streams of data in real time. It was originally developed inside LinkedIn and open sourced in 2011. Confluent launched as a commercial entity on top of the open source project in 2014. In January the company raised $125 million on a $2.5 billion valuation. It has raised over $205 million, according to Crunchbase data.

Posted Under: Tech News
Why is Dropbox reinventing itself?

Posted by on 29 September, 2019

This post was originally published on this site

According to Dropbox CEO Drew Houston, 80% of the product’s users rely on it, at least partially, for work.

It makes sense, then, that the company is refocusing to try and cement its spot in the workplace; to shed its image as “just” a file storage company (in a time when just about every big company has its own cloud storage offering) and evolve into something more immutably core to daily operations.

Earlier this week, Dropbox announced that the “new Dropbox” would be rolling out to all users. It takes the simple, shared folders that Dropbox is known for and turns them into what the company calls “Spaces” — little mini collaboration hubs for your team, complete with comment streams, AI for highlighting files you might need mid-meeting, and integrations into things like Slack, Trello and G Suite. With an overhauled interface that brings much of Dropbox’s functionality out of the OS and into its own dedicated app, it’s by far the biggest user-facing change the product has seen since launching 12 years ago.

Shortly after the announcement, I sat down with Dropbox VP of Product Adam Nash and CTO Quentin Clark . We chatted about why the company is changing things up, why they’re building this on top of the existing Dropbox product, and the things they know they just can’t change.

You can find these interviews below, edited for brevity and clarity.

Greg Kumparak: Can you explain the new focus a bit?

Adam Nash: Sure! I think you know this already, but I run products and growth, so I’m gonna have a bit of a product bias to this whole thing. But Dropbox… one of its differentiating characteristics is really that when we built this utility, this “magic folder”, it kind of went everywhere.

Posted Under: Tech News
Google will soon open a cloud region in Poland

Posted by on 27 September, 2019

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Google today announced its plans to open a new cloud region in Warsaw, Poland to better serve its customers in Central and Eastern Europe.

This move is part of Google’s overall investment in expanding the physical footprint of its data centers. Only a few days ago, after all, the company announced that, in the next two years, it would spend $3.3 billion on its data center presence in Europe alone.

Google Cloud currently operates 20 different regions with 61 availability zones. Warsaw, like most of Google’s regions, will feature three availability zones and launch with all the standard core Google Cloud services, including Compute Engine, App Engine, Google Kubernetes Engine, Cloud Bigtable, Cloud Spanner, and BigQuery.

To launch the new region in Poland, Google is partnering with Domestic Cloud Provider (a.k.a. Chmury Krajowej, which itself is a joint venture of the Polish Development Fund and PKO Bank Polski). Domestic Cloud Provider (DCP) will become a Google Cloud reseller in the country and build managed services on top of Google’s infrastructure.

“Poland is in a period of rapid growth, is accelerating its digital transformation, and has become an international software engineering hub,” writes Google Cloud CEO Thomas Kurian. “The strategic partnership with DCP and the new Google Cloud region in Warsaw align with our commitment to boost Poland’s digital economy and will make it easier for Polish companies to build highly available, meaningful applications for their customers.”

 

Posted Under: Tech News
MediaRadar’s new product helps event organizers maximize sales

Posted by on 26 September, 2019

This post was originally published on this site

MediaRadar CEO Todd Krizelman describes his company as having “a very specific objective, which is to help media salespeople sell more advertising” by providing them with crucial data. And with today’s launch of MediaRadar Events, Krizelman hopes to do something similar for event organizers.

These customer groups might actually be one and the same, as plenty of companies (including TechCrunch) see both advertising and events as part of their business. In fact, Krizelman said customer demand “basically pushed us into this business.

He also suggested that that after years of seeing traditional ad dollars shifting into digital, “the money is now moving out of digital into events.”

If you’re organizing a trade show, you can use MediaRadar Events to learn about the overall size of the market, and then see who’s been purchasing sponsorships and exhibitor booths at similar events.

The product doesn’t just tell you who to reach out to, but how much these companies have paid for booths and sponsorships in the past, whether there are seasonal patterns in their conference spending and how that spending fits into their overall marketing budget — after all, Krizelman said, “In 2019, very few companies are siloed by media format as a buyer or a seller. Anyone doing that is putting their business at risk.”

He also described collecting the data needed to power MediaRadar Events as “much more complicated than we expected,” which is why it took the team two years to build the product. He said that data comes from three sources — some of it is posted publicly by event organizers, some of is shared directly by the event organizers with MediaRadar and in some cases members of the MediaRadar team will attend the events themselves.

MediaRadar Events support a wide range of events, although Krizelman acknowledged that it doesn’t have data for every industry. For example, he suggested that a convention for coin-operated laundromat owners might be “too niche” (though he hastened to add that he meant no offense to the laundromat business).

In a statement, James Ogle — chief financial officer at AdExchanger owner Access Intelligence — said:

Hosting events and the resulting revenue that comes from them is a big part of our business. However, the event space is getting more and more crowded and also more niche. Relevancy equals value, so we want to make sure our attendees are within the right target market for our exhibitors. MediaRadar provides critical transparency into the marketplace.

Posted Under: Tech News
Battlefield vets StrongSalt (formerly OverNest) announces $3M seed round

Posted by on 26 September, 2019

This post was originally published on this site

StrongSalt, then known as OverNest, appeared at the TechCrunch Disrupt NYC Battlefield in 2016, and announced product for searching encrypted code, which remains unusual to this day. Today, the company announced a $3 million seed round led by Valley Capital Partners.

StrongSalt founder and CEO Ed Yu, says encryption remains a difficult proposition, and that when you look at the majority of breaches, encryption wasn’t used. He said that his company wants to simplify adding encryption to applications, and came up with a new service to let developers add encryption in the form of an API. “We decided to come up with what we call an API platform. It’s like infrastructure that allows you to integrate our solution into any existing or any new applications,” he said.

The company’s original idea was to create a product to search encrypted code, but Yu says the tech has much more utility as an API that’s applicable across applications, and that’s why they decided to package it as a service. It’s not unlike Twilio for communications or Stripe for payments, except in this case you can build in searchable encryption.

The searchable part is actually a pretty big deal because, as Yu points out, when you encrypt data it is no longer searchable. “If you encrypt all your data, you cannot search within it, and if you cannot search within it, you cannot find the data you’re looking for, and obviously you can’t really use the data. So we actually solved that problem,” he said.

Developers can add searchable encryption as part of their applications. For customers already using a commercial product, the company’s API actually integrates with popular services, enabling customers to encrypt the data stored there, while keeping it searchable.

“We will offer a storage API on top of Box, AWS S3, Google cloud, Azure — depending on what the customer has or wants. If the customer already has AWS S3 storage, for example, then when they use our API, and after encrypting the data, it will be stored in their AWS repository,” Yu explained.

For those companies who don’t have a storage service, the company is offering one. What’s more, they are using the blockchain to provide a mechanism for the sharing, auditing and managing encrypted data. “We also use the blockchain for sharing data by recording the authorization by the sender, so the receiver can retrieve the information needed to reconstruct the keys in order to retrieve the data. This simplifies key management in the case of sharing and ensures auditability and revocability of the sharing by the sender,” Yu said.

If you’re wondering how the company has been surviving since 2016, while only getting its seed round today, it had a couple of small seed rounds prior to this, and a contract with the US Department of Defense, which replaced the need for substantial earlier funding.

“The DOD was looking for a solution to have secure communication between between computers, and they needed to have a way to securely store data, and so we were providing a solution for them,” he said. In fact, this work was what led them to build the commercial API platform they are offering today.

The company, which was founded in 2015, currently has 12 employees spread across the globe.

Posted Under: Tech News
India’s Darwinbox raises $15M to bring its HR tech platform to more Asian markets

Posted by on 25 September, 2019

This post was originally published on this site

An Indian SaaS startup, which is increasingly courting clients from outside of the country, just raised a significant amount of capital to expand its business.

Hyderabad-based Darwinbox, which operates a cloud-based human resource management platform, said on Thursday it has raised $15 million in a new financing round. The Series B round — which moves the firm’s total raise to $19.7 million — was led by Sequoia India and saw participation from existing investors Lightspeed India Partners, Endiya Partners, and 3one4 Capital.

More than 200 firms including giants such as adtech firm InMobi, fintech startup Paytm, drink conglomerate Bisleri, automobile maker Mahindra, Kotak group, and delivery firms Swiggy and Milkbasket use Darwinbox’s HR platform to serve half a million of their employees in 50 nations, Rohit Chennamaneni, cofounder of Darwinbox, told TechCrunch in an interview.

The startup, which competes with giants such as SAP and Oracle, said its platform enables high level of configurability, ease of use, and understands the needs of modern employees. “The employees today who have grown accustomed to using consumer-focused services such as Uber and Amazon are left disappointed in their experience with their own firm’s HR offerings,” said Gowthami Kanumuru, VP Marketing at Darwinbox, in an interview.

Darwinbox’s HR platform offers a range of features including the ability for firms to offer their employees insurance and early salary as loans. Its platform also features social networks for employees within a company to connect and talk, as well as an AI assistant that allows them to apply for a leave or set up meetings with quick voice commands from their phone.

“The AI system is not just looking for certain keywords. If an employee tells the system he or she is not feeling well today, it automatically applies a leave for them,” she said.

Darwinbox’s platform is built to handle onboarding new employees, keeping a tab on their performance, monitor attrition rate, and maintain an ongoing feedback loop. Or as Kanumuru puts it, the entire “hiring to retiring” cycle.

One of Darwinbox’s clients is L&T, which is tasked with setting up subways in many Indian cities. L&T is using Darwin’s geo-fencing feature to log the attendance of employees. “They are not using biometric punch machine that is typically used by other firms. Instead, they just require their 1,200 employees to check-in from the workplace using their phones,” said Kanumuru.

darwinbox event

Additionally, Darwinbox is largely focusing on serving companies based in Asia as it believes Western companies’ solutions are not a great fit for people here, said Kanumuru. The startup began courting clients in Southeast Asian markets last year.

“Our growth is a huge validation for our vision,” she said. “Within six months of operations, we had the delivery giant Delhivery with over 23,000 employees use our platform.”

In a statement to TechCrunch, Dev Khare, a partner at Lightspeed Venture, said, “there is a new trend of SaaS companies targeting the India/SE Asia markets. This trend is gathering steam and is disproving the conventional wisdom that Asia-focused SaaS companies cannot get to be big companies. We firmly believe that Asia-focused SaaS companies can get to large impact value and become large and profitable. Darwinbox is one of these companies.”

Darwinbox’s Chennamaneni said the startup will use the fresh capital to expand its footprints in Indonesia, Malaysia, Thailand, and other Southeast Asian markets. Darwinbox will also expand its product offerings to address more of employees’ needs. The startup is also looking to make its platform enable tasks such as booking of flights and hotels.

Chennamaneni, an alum of Google and McKinsey, said Darwinbox aims to double the number of clients it has in the next six to nine months.

Posted Under: Tech News
Symantec’s Sheila Jordan named to Slack’s board of directors

Posted by on 25 September, 2019

This post was originally published on this site

Workplace collaboration software business Slack (NYSE: WORK) has added Sheila Jordan, a senior vice president and chief information officer of Symantec, as an independent member of its board of directors. The hiring comes three months after the business completed a direct listing on the New York Stock Exchange.

Jordan, responsible for driving information technology strategy and operations for Symantec, brings significant cybersecurity expertise to Slack’s board. Prior to joining Symantec in 2014, Jordan was a senior vice president of IT at Cisco and an executive at Disney Destination for nearly 15 years.

With the new appointment, Slack appears to be doubling down on security. In addition to the board announcement, Slack recently published a blog post outlining the company’s latest security strategy in what was likely part of a greater attempt to sway potential customers — particularly those in highly regulated industries — wary of the company’s security processes. The post introduced new features, including the ability to allow teams to work remotely while maintaining compliance to industry and company-specific requirements.

Jordan joins Slack co-founder and chief executive officer Stewart Butterfield, former Goldman Sachs executive Edith Cooper, Accel general partner Andrew Braccia, Nextdoor CEO Sarah Friar, Andreessen Horowitz general partner John O’Farrell, Social Capital CEO Chamath Palihapitiya and former Salesforce chief financial officer Graham Smith on Slack’s board of directors.

“I believe there is nothing more critical than driving organizational alignment and agility within enterprises today,” Jordan said in a statement. “Slack has developed a new category of enterprise software to help unlock this potential and I’m thrilled to now be a part of their story.”

Slack closed up nearly 50% on its first day of trading in June but has since stumbled amid reports of increased competition from Microsoft, which operates a Slack-like product called Teams.

Slack co-founder and chief technology officer Cal Henderson will join us onstage at TechCrunch Disrupt San Francisco next week to discuss the company’s founding, road to the public markets and path forward. Buy tickets here.

Posted Under: Tech News
Segment’s new privacy portal helps companies comply with expanding regulations

Posted by on 25 September, 2019

This post was originally published on this site

With the EU’s sweeping GDPR privacy laws and the upcoming California Consumer Privacy ACT (CCPA), companies have to figure out how to deal with keeping private data private or face massive fines. Segment announced a new Privacy Portal today, that could help companies trying to remain in compliance.

Segment CEO and co-founder Peter Reinhardt says companies have built a false dichotomy between personalization and privacy, and he says that it doesn’t have to be that way. “We’ve noticed that a lot of companies feel this tension between privacy and growth. They basically see a paradox between being either privacy-respectful versus providing a very personalized experience,” he said.

The new Privacy Portal is designed to be a central place where customers can sort their data in an automated way and create an inventory of what data they have inside the company. “By introducing a single point of collection for all the data, it creates a choke point on the data collection to allow you to actually govern that, a single place to inspect, monitor, alert and have an inventory of all the data that you’re collecting, so that you can ensure that it’s compliant, and so that you can ensure that you’ve got consent, and all of those things,” he said.

The way this works is that as the data comes into the portal, it automatically gets put into a bucket based on the level of concern about it. “We are basically giving customers monitoring and a consolidated view over all of the different data points that are coming in. So we have matches that basically look for things that might be PII, and we automatically grade most of them with green, yellow or red in terms of the level of potential concern,” Reinhardt explained.

On top of that, companies can apply policies, based on the grades, say letting anything that’s green or yellow through, but preventing any red data (PII) from being shared with other applications.

In addition, to make sure that the product can connect to as many marketing tools as possible to get the most complete data picture, the company is releasing a new feature called Functions, which lets customers build their own custom data connectors. With thousands of marketing technology tools, it’s impossible for Segment to build connectors for all of them. Functions lets companies build custom connectors in a low-code way in instances where Segment doesn’t provide it out of the box.

The two tools are available to Segment customers starting today.

Posted Under: Tech News
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