All posts by Richy George

Learn how enterprise startups win big deals at TechCrunch’s Enterprise show on Sept. 5

Posted by on 7 August, 2019

This post was originally published on this site

Big companies today may want to look and feel like startups, but when it comes to the way they approach buying new enterprise solutions, especially from new entrants, they still often act like traditional enterprise behemoths. But from the standpoint of a true startup, closing deals with just a few big customers is critical to success. At our much-anticipated inaugural TechCrunch Sessions: Enterprise event in San Francisco on September 5, Okta’s Monty Gray, SAP’s DJ Paoni, VMware’s Sanjay Poonen and Sapphire Venture’s Shruti Tournatory will discuss ways for startups to adapt their strategies to gain more enterprise customers (p.s. early-bird tickets end in 48 hours — book yours here).

This session is sponsored by SAP, the lead sponsor for the event.

Monty Gray is Okta’s senior vice president and head of Corporate Development. In this role, he is responsible for driving the company’s growth initiatives, including mergers and acquisitions. That role gives him a unique vantage point of the enterprise startup ecosystem, all from the perspective of an organization that went through the process of learning how to sell to enterprises itself. Prior to joining Okta, Gray served as the senior vice president of Corporate Development at SAP.

Sanjay Poonen joined VMware in August 2013, and is responsible for worldwide sales, services, alliances, marketing and communications. Prior to SAP, Poonen held executive roles at Symantec, VERITAS and Informatica, and he began his career as a software engineer at Microsoft, followed by Apple.

SAP’s DJ Paoni has been working in the enterprise technology industry for over two decades. As president of SAP North America, Paoni is responsible for the strategy, day-to-day operations and overall customer success in the United States and Canada.

These three industry executives will be joined onstage by Sapphire Venture’s Shruti Tournatory, who will provide the venture capitalist’s perspective. She joined Sapphire Ventures in 2014 and leads the firm’s CXO platform, a network of Fortune CIOs, CTOs and digital executives. She got her start in the industry as an analyst for IDC, before joining SAP and leading product for its business travel solution.

Grab your early-bird tickets today before we sell out. Early-bird sales end after this Friday, so book yours now and save $100 on tickets before prices increase. If you’re an early-stage enterprise startup you can grab a startup demo table for just $2K here. Each table comes with four tickets and a great location for you to showcase your company to investors and new customers.

Posted Under: Tech News
With MapR fire sale, Hadoop’s promise has fallen on hard times

Posted by on 7 August, 2019

This post was originally published on this site

If you go back about a decade, Hadoop was hot and getting hotter. It was a platform for processing big data, just as big data was emerging from the domain of a few web-scale companies to one where every company was suddenly concerned about processing huge amounts of data. The future was bright, an open source project with a bunch of startups emerging to fulfill that big data promise in the enterprise.

Three companies in particular emerged out of that early scrum — Cloudera, Hortonworks and MapR — and between them raised more than $1.5 billion. The lion’s share of that went to Cloudera in one massive chunk when Intel Capital invested a whopping $740 million in the company. But times have changed.

2018 china ipos

Via TechCrunch, Crunchbase, Infogram

Falling hard

Just yesterday, HPE bought the assets of MapR, a company that had raised $280 million. The deal was pegged at under $50 million, according to multiple reports. That’s not what you call a healthy return on investment.

Posted Under: Tech News
Only 48 hours left for early-bird tickets to TC Sessions: Enterprise 2019

Posted by on 7 August, 2019

This post was originally published on this site

If enterprise software makes your entrepreneurial heart beat faster, you do not want to miss TC Sessions: Enterprise 2019 on September 5 in San Francisco. And if you really want to make your heart sing, buy an early-bird ticket and save $100. But act quickly, because that deal disappears in just 48 hours on August 9 at 11:59 p.m. (PT).

Join more than 1,000 enterprise software experts and aficionados — leaders, rising founders and VCs — to discuss, explore and gain insight into the current and future state of enterprise companies, trends and technology.

This day-long conference features more than 20 sessions on the Main stage including interviews, panel discussions, plus separate speaker Q&As and breakout sessions. You’ll hear from industry giants like these (to name just a few):

  • George Brady, CTO at Capital One
  • Jim Clarke, Intel’s director of Quantum Hardware
  • Scott Farquhar, co-founder and co-CEO at Atlassian
  • Aaron Levie, Box co-founder and CEO
  • Aparna Sinha, Google’s director of product management for Kubernetes and Anthos

Our presentations cover a wide range of crucial topics — like this one featuring Martin Casado (Andreessen Horowitz) and Wendy Nather (Duo Security):

Keeping the Enterprise Secure: Enterprises face a litany of threats from both the inside and outside the firewall. Now more than ever, companies — especially startups — have to put security first. From preventing data from leaking to keeping bad actors out of your network, enterprises have it tough. How can you secure the enterprise without slowing growth? We’ll discuss the role of a modern CSO and how to move fast… without breaking things.

You’ll find the lineup of events in the agenda, and we might even add a few surprises between now and September.

No TechCrunch Session would be complete without world-class networking, and you’ll have plenty of opportunities to build new connections. Even better, you’ll have CrunchMatch at your disposal. Our free business match-making platform helps you cut through the noise, zero in on the right people and produce better results.

You can’t clone yourself (yet), but you can bring your team and cover more ground. Take advantage of our group discount and save 20% when you purchase four or more tickets at once.

One more ROI checkpoint. For every ticket you buy to this Session, we’ll register you for a free Expo-only pass to TechCrunch Disrupt SF 2019.

TC Sessions: Enterprise takes place in less than one month, but the early-bird price evaporates in just 48 hours. Buy your early-bird ticket before the deadline — August 9 at 11:59 p.m. (PT). Save $100 and make your heart sing.

Is your company interested in sponsoring or exhibiting at TC Sessions: Enterprise? Contact our sponsorship sales team by filling out this form.

Posted Under: Tech News
Ment.io wants to help your team make decisions

Posted by on 7 August, 2019

This post was originally published on this site

Getting even the most well-organized team to agree on anything can be hard. Tel Aviv’s Ment.io, formerly known as Epistema, wants to make this process easier by applying smart design and a dose of machine learning to streamline the decision-making process.

Like with so many Israeli startups, Ment.io’s co-founders Joab Rosenberg and Tzvika Katzenelson got their start in Israel’s intelligence service. Indeed, Rosenberg spent 25 years in the intelligence service, where his final role was that of the deputy head analyst. “Our story starts from there, because we had the responsibility of gathering the knowledge of a thousand analysts, surrounded by tens of thousands of collection unit soldiers,” Katzenelson, who is Ment.io’s CRO, told me. He noted that the army had turned decision making into a form of art. But when the founders started looking at the tech industry, they found a very different approach to decision making — and one that they thought needed to change.

If there’s one thing the software industry has, it’s data and analytics. These days, the obvious thing to do with all of that information is to build machine learning models, but Katzenelson (rightly) argues that these models are essentially black boxes. “Data does not speak for itself. Correlations that you may find in the data are certainly not causations,” he said. “Every time you send analysts into the data, they will come up with some patterns that may mislead you.”

home 1

So Ment.io is trying to take a very different approach. It uses data and machine learning, but it starts with questions and people. The service actually measures the level of expertise and credibility every team member has around a given topic. “One of the crazy things we’re doing is that for every person, we’re creating their cognitive matrix. We’re able to tell you within the context of your organization how believable you are, how balanced you are, how clearly you are being perceived by your counterparts, because we are gathering all of your clarification requests and every time a person challenges you with something.”Ment1

At its core, Ment.io is basically an internal Q&A service. Anybody can pose questions and anybody can answer them with any data source or supporting argument they may have.

“We’re doing structuring,” Katzenelson explained. “And that’s basically our philosophy: knowledge is just arguments and counterarguments. And the more structure you can put in place, the more logic you can apply.”

In a sense, the company is doing this because natural language processing (NLP) technology isn’t yet able to understand the nuances of a discussion.Ment6If you’re anything like me, though, the last thing you want is to have to use yet another SaaS product at work. The Ment.io team is quite aware of that and has built a deep integration with Slack already and is about to launch support for Microsoft Teams in the next few days, which doesn’t come as a surprise, given that the team has participated in the Microsoft ScaleUp accelerator program.

The overall idea here, Katzenelson explained, is to provide a kind of intelligence layer on top of tools like Slack and Teams that can capture a lot of the institutional knowledge that is now often shared in relatively ephemeral chats.

Ment.io is the first Israeli company to raise funding from Peter Thiel’s late-stage fund, as well as from the Slack Fund, which surely creates some interesting friction, given the company’s involvement with both Slack and Microsoft, but Katzenelson argues that this is not actually a problem.

Microsoft is also a current Ment.io customer, together with the likes of Intel, Citibank and Fiverr.

Ment2

Posted Under: Tech News
Rookout lands $8M Series A to expand debugging platform

Posted by on 7 August, 2019

This post was originally published on this site

Rookout, a startup that provides debugging across a variety of environments including serverless and containers, announced an $8 million Series A investment today. It plans to use the money to expand beyond its debugging roots.

The round was led by Cisco Investments along with existing investors TLV Partners and Emerge. Nat Friedman, CEO of GitHub; John Kodumal, CTO and co-founder of LaunchDarkly, and Raymond Colletti, VP of revenue at Codecov also participated.

Rookout from day one has been working to provide production debugging and collection capabilities to all platforms,” Or Weis, co-founder and CEO of Rookout told TechCrunch. That has included serverless like AWS Lambda, containers and Kubernetes and Platform as a Service like Google App Engine and Elastic Beanstalk

The company is also giving visibility into platforms that are sometimes hard to observe because of the ephemeral nature of the technology, and that go beyond its pure debugging capabilities. “In the last year, we’ve discovered that our customers are finding completely new ways to use Rookout’s code-level data collection capabilities and that we need to accommodate, support and enhance the many varied uses of code-level observability and pipelining,” Weiss said in a statement.

It was particularly telling that a company like Cisco was deeply involved in the round. Rob Salvagno, vice president of Cisco Global Corporate Development and Cisco Investments, likes the developer focus of the company.

“Developers have become key influencers of enterprise IT spend. By collecting data on-demand without re-deploying, Rookout created a Developer-centric software, which short-circuits complexities in the production debugging, increases Developer efficiency and reduces the friction which exists between IT Ops and Developers,” Salvagno said in a statement.

Rookout, which launched in 2017, has offices in San Francisco and Tel Aviv with a total of 20 employees so far. It has raised over $12 million.

Posted Under: Tech News
CircleCI brings its continuous integration to Microsoft programmers for first time

Posted by on 7 August, 2019

This post was originally published on this site

CircleCI has been supporting continuous integration for Linux and Mac programmers for some time, but up until today, Microsoft developers have been left on the outside looking in. Today, the company changed that announcing new support for Microsoft programmers using Windows Server 2019.

CircleCI, which announced a $56 million Series D investment last month, is surely looking for ways to expand its market reach, and providing support for Microsoft programmers is a good place to start, as it represents a huge untapped market for the company.

“We’re really happy to announce that we are going to support Windows because customers are asking for it. Windows [comprises] 40% of the development market, according to a Stack Overflow survey from earlier this year,” Alexey Klochay, CircleCI product manager for Windows told TechCrunch.

Microsoft programmers could have used continuous integration before outside of CircleCI, but it was much harder. Klochay says that with CircleCI, they are getting a much more integrated solution. For starters, he says, developers can get up and running right away without the help of an engineer. “We give the power to developers to do exactly what they need to do at their own pace without getting locked into anything. We’re providing  ease of use and ease of maintenance,” he explained.

CircleCI also provides greater visibility across a development team. “We are also giving companies tools to get to get better visibility into what everyone is building, and how everyone is interacting with the system,” he said.

Klochay says that much of this is possible because of the changes in Windows Server 2019, which was released last year. “Because of all the changes that Microsoft has been introducing in the latest Windows Server, it has been a smoother experience than if we had to start the year ago,” he said.

Nathan Dintenfass from CircleCI says that in general, the Microsoft ecosystem has shifted in recent years to be more welcoming to the kind of approach that CircleCI provides for developers. “We have observed a maturation of the Windows ecosystem, and being more and more attracted to the kinds of teams that are investing in really high throughput software delivery automation, while at the same time same a maturation of the underlying cloud infrastructure that makes Windows available, and makes it much easier for us to operate,” he explained.

Posted Under: Tech News
Zendesk puts Smooch acquisition to work with WhatsApp integration

Posted by on 7 August, 2019

This post was originally published on this site

Zendesk has always been all about customer service. Last spring it purchased Smooch to move more deeply into messaging app integration. Today, the company announced it was integrating WhatsApp, the popular messaging tool, into the Zendesk customer service toolkit.

Smooch was an early participant in the WhatsApp Business API program. What that does in practice says Warren Levitan, who came over as part of the Smooch deal, is provide a direct WhatsApp phone number for businesses using Zendesk . Given how many people, especially in Asia and Latin America, use WhatsApp as a primary channel for communication, this is a big deal.

“The WhatsApp Business API Connector is now fully integrated into Zendesk support. It will allow any Zendesk support customer to be up and running with a new WhatsApp number quicker than ever before, allowing them to connect to the 1.5 billion WhatsApp users worldwide, communicating with them on their channel of choice,” Levitan explained.

Levitan says the entire WhatsApp interaction experience is now fully integrated into the same Zendesk interface that customer service reps are used to using. WhatsApp simply becomes another channel for them.

“They can access WhatsApp conversations from within the same workspace and agent desktop, where they handle all of their other conversations. From an agent perspective, there are no new tools, no new workflows, no new reporting. And that’s what really allows them to get up and running quickly,” he said.

Customers may click or touch a button to dial the WhatsApp number, or they may use a QR code, which is a popular way of accessing WhatsApp customer service. As an example, Levitan says Four Seasons hotels prints a QR code on room key cards, and if customers want to access customer service, they can simply scan the code and the number dials automatically.

Zendesk has been able to get 1000 businesses up and running as part of the early access program, but now it really wants to scale that and allow many more businesses to participate. Up until now, Facebook has taken a controlled approach to on-boarding, having to approve each brand’s number before allowing it on the platform. Zendesk has been working to streamline that.

“We’ve worked tightly with Facebook (the owner of WhatsApp), so that we can have an integrated brand approval and on-boarding/activation to get their number lit up. We can now launch customers at scale, and have them up and running in days, whereas before it was more typically a multi-week process,” Levitan said.

For now, when the person connects to customer service via WhatsApp, it’s only via text messaging, There is no voice connection, and no plans for any for the time being, according to Levitan. Zendesk-WhatsApp integration is available starting today worldwide.

Posted Under: Tech News
Quantum computing is coming to TC Sessions: Enterprise on Sept. 5

Posted by on 6 August, 2019

This post was originally published on this site

Here at TechCrunch, we like to think about what’s next, and there are few technologies quite as exotic and futuristic as quantum computing. After what felt like decades of being “almost there,” we now have working quantum computers that are able to run basic algorithms, even if only for a very short time. As those times increase, we’ll slowly but surely get to the point where we can realize the full potential of quantum computing.

For our TechCrunch Sessions: Enterprise event in San Francisco on September 5, we’re bringing together some of the sharpest minds from some of the leading companies in quantum computing to talk about what this technology will mean for enterprises (p.s. early-bird ticket sales end this Friday). This could, after all, be one of those technologies where early movers will gain a massive advantage over their competitors. But how do you prepare yourself for this future today, while many aspects of quantum computing are still in development?

IBM’s quantum computer demonstrated at Disrupt SF 2018

Joining us onstage will be Microsoft’s Krysta Svore, who leads the company’s Quantum efforts; IBM’s Jay Gambetta, the principal theoretical scientist behind IBM’s quantum computing effort; and Jim Clark, the director of quantum hardware at Intel Labs.

That’s pretty much a Who’s Who of the current state of quantum computing, even though all of these companies are at different stages of their quantum journey. IBM already has working quantum computers, Intel has built a quantum processor and is investing heavily into the technology and Microsoft is trying a very different approach to the technology that may lead to a breakthrough in the long run but that is currently keeping it from having a working machine. In return, though, Microsoft has invested heavily into building the software tools for building quantum applications.

During the panel, we’ll discuss the current state of the industry, where quantum computing can already help enterprises today and what they can do to prepare for the future. The implications of this new technology also go well beyond faster computing (for some use cases); there are also the security issues that will arise once quantum computers become widely available and current encryption methodologies become easily breakable.

The early-bird ticket discount ends this Friday, August 9. Be sure to grab your tickets to get the max $100 savings before prices go up. If you’re a startup in the enterprise space, we still have some startup demo tables available! Each demo table comes with four tickets to the show and a high-visibility exhibit space to showcase your company to attendees — learn more here.

Posted Under: Tech News
72 hours left on early-bird pricing to TC Sessions: Enterprise 2019

Posted by on 6 August, 2019

This post was originally published on this site

Synchronize your Fitbits, people. You have 72 hours left to get your fiscal fitness on. Three days to save $100 on tickets to TC Sessions: Enterprise 2019 in San Francisco on September 5. Buy your early-bird ticket by August 9 at 11:59 p.m. (PT) and then go back to counting your steps.

We say with confidence that no tech category’s more competitive than enterprise software. The gigantic, $500 billion market generates a constant flow of multibillion-dollar acquisitions every year. And it takes a special kind of fierce early-stage enterprise startup to jump in, invent new services and shake up old-school incumbents.

More than 1,000 attendees will be in the house to explore this rich, complex topic, TechCrunch-style. Our editors will interview top titans in the enterprise world — like SAP CEO, Bill McDermott; Atlassian co-founder, Scott Farquhar; and Jocelyn Goldfein, managing director at Zetta Venture Partners. They’ll also tap rising founders of upstart startups.

The enterprise just can’t get enough of AI, but large companies face a huge challenge: packaging all that data in machine learning models — a necessary element for using AI to automate processes. That’s why we’re especially excited that Bindu Reddy, co-founder and CEO at RealityEngines, will join us onstage.

Her company aims to create research-driven cloud services to reduce some of the inherent complexity of working with AI tools. Reddy, along with investor Jocelyn Goldfein, a managing director at Zetta Venture Partners, and others will talk about the growing role of AI in the enterprise.

That’s just the tip of the Enterprise iceberg. More than 20 interviews, panel discussions, Q&As and breakout sessions will cover a wide range of technologies, including intelligent marketing automation, the cloud, Kubernetes and even quantum and blockchain. Peruse the agenda to see what else we have in store for you.

Early-bird pricing for TC Sessions: Enterprise 2019 ends in just 72 hours. Buy your ticket by August 9 at 11:59 p.m. (PT) and you’ll save $100. But wait, there’s more — for every ticket you buy, we’ll register you for a free Expo-only pass to TechCrunch Disrupt SF 2019. Now that’s fiscal fitness.

Is your company interested in sponsoring or exhibiting at TC Sessions: Enterprise? Contact our sponsorship sales team by filling out this form.

Posted Under: Tech News
Slack makes some key security enhancements

Posted by on 6 August, 2019

This post was originally published on this site

As Slack makes its way deeper into the enterprise, it needs to layer on more sophisticated security measures like the encryption key management feature it released last year. Today, the company published a blog post outlining its latest security strategy, and while it still doesn’t include end-to-end encryption of Slack messaging, it is a big step forward.

For many companies, there is a minimum level of security they will require before they use a tool like Slack company-wide, and this is particularly true for regulated industries. Slack is trying to answer some of these concerns with today’s post.

As for end-to-end (E2E) encryption, Slack believes it would adversely affect the user experience and says there hasn’t been a lot of customer demand for it so far. “If we were to add E2E encryption, it would result in limited functionality in Slack. With EKM (encryption key management), you gain cryptographic controls, providing visibility and opportunity for key revocation with granularity, control and no sacrifice to user experience,” a Slack spokesperson told TechCrunch.

Today, the company provides the ability for admins to require Touch ID or Face ID or to enter a passcode on a mobile device. In addition, if a user reports a device stolen, admins can wipe Slack conversations remotely, although this is currently only available through an API.

What they have coming soon is a new administrative dashboard, where admins can manage all of this kind of security in a single place. They will even be able to detect if a person is using a jail-broken phone and shut down access to the phone. In addition, they will be able to force upgrades to the latest version of Slack by not allowing access until the person downloads the latest version.

Later this year, admins will be able to block files downloaded from Slack desktop that come from outside of a set of pre-approved IP addresses. And on the mobile side, they will be able to force file links to open in an approved browser.

All of these features are designed to make administrators feel more comfortable using Slack in a secure and reliable way. One of Slack’s big strengths is its ability to integrate with other pieces of the enterprise software ecosystem, but companies still want control over what files are shared and how they open across devices. These new tools go a long way toward easing those types of concerns.

Posted Under: Tech News
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