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Posted by Richy George on 10 May, 2017This post was originally published on this site
Business chat has come into its own, with Microsoft debuting its Teams system for Office 365 in March and Google promising to deliver Hangouts Chat for G Suite later this year. What had been a market owned by niche technology companies—Slack for its Slack for Teams and Atlassian for its HipChat—suddenly became an arena for the 800-pound gorillas of office software, Microsoft and Google, as they each seek to own the whole collaboration and communications experience within an enterprise.
But being big doesn’t mean being better. Despite the new competition, Slack remains the undisputed champion of chat, the only service that gets it (almost) all right. A near-equal to Slack two years ago, HipChat has fallen behind and seems to have little momentum behind it.
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