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Posted by Richy George on 29 August, 2018This post was originally published on this site
Cloudian, a company that specializes in helping businesses store petabytes of data, today announced that it has raised a $94 million Series E funding round. Investors in this round, which is one of the largest we have seen for a storage vendor, include Digital Alpha, Fidelity Eight Roads, Goldman Sachs, INCJ, JPIC (Japan Post Investment Corporation), NTT DOCOMO Ventures and WS Investments. This round includes a $25 million investment from Digital Alpha, which was first announced earlier this year.
With this, the seven-year-old company has now raised a total of $174 million.
As the company told me, it now has about 160 employees and 240 enterprise customers. Cloudian has found its sweet spot in managing the large video archives of entertainment companies, but its customers also include healthcare companies, automobile manufacturers and Formula One teams.
What’s important to stress here is that Cloudian’s focus is on on-premise storage, not cloud storage, though it does offer support for multi-cloud data management, as well. “Data tends to be most effectively used close to where it is created and close to where it’s being used,” Cloudian VP of worldwide sales Jon Ash told me. “That’s because of latency, because of network traffic. You can almost always get better performance, better control over your data if it is being stored close to where it’s being used.” He also noted that it’s often costly and complex to move that data elsewhere, especially when you’re talking about the large amounts of information that Cloudian’s customers need to manage.
Unsurprisingly, companies that have this much data now want to use it for machine learning, too, so Cloudian is starting to get into this space, as well. As Cloudian CEO and co-founder Michael Tso also told me, companies are now aware that the data they pull in, no matter whether that’s from IoT sensors, cameras or medical imaging devices, will only become more valuable over time as they try to train their models. If they decide to throw the data away, they run the risk of having nothing with which to train their models.
Cloudian plans to use the new funding to expand its global sales and marketing efforts and increase its engineering team. “We have to invest in engineering and our core technology, as well,” Tso noted. “We have to innovate in new areas like AI.”
As Ash also stressed, Cloudian’s business is really data management — not just storage. “Data is coming from everywhere and it’s going everywhere,” he said. “The old-school storage platforms that were siloed just don’t work anywhere.”
Posted by Richy George on 28 August, 2018This post was originally published on this site
Microsoft today announced a couple of AI-centric updates for OneDrive and SharePoint users with an Office 365 subscription that bring more of the company’s machine learning smarts to its file storage services.
All of these features will launch at some point later this year. With the company’s Ignite conference in Orlando coming up next month, it’s probably a fair guess that we’ll see some of these updates make a reappearance there.
The highlight of these announcements is that starting later this year, both services will get automated transcription services for video and audio files. While video is great, it’s virtually impossible to find any information in these files without spending a lot of time. And once you’ve found it, you still have to transcribe it. Microsoft says this new service will handle the transcription automatically and then display the transcript as you’re watching the video. The service can handle over 320 file types, so chances are it’ll work with your files, too.
Other updates the company today announced include a new file view for OneDrive and Office.com that will recommend files to you by looking at what you’ve been working on lately across the Microsoft 365 and making an educated guess as to what you’ll likely want to work on now. Microsoft will also soon use a similar set of algorithms to prompt you to share files with your colleagues after you’ve just presented them in a meeting with PowerPoint, for example.
Power users will also soon see access statistics for any file in OneDrive and SharePoint.
Posted by Richy George on 28 August, 2018This post was originally published on this site
“You can’t hack what isn’t there,” Very Good Security co-founder Mahmoud Abdelkader tells me. His startup assumes the liability of storing sensitive data for other companies, substituting dummy credit card or Social Security numbers for the real ones. Then when the data needs to be moved or operated on, VGS injects the original info without clients having to change their code.
It’s essentially a data bank that allows businesses to stop storing confidential info under their unsecured mattress. Or you could think of it as Amazon Web Services for data instead of servers. Given all the high-profile breaches of late, it’s clear that many companies can’t be trusted to house sensitive data. Andreessen Horowitz is betting that they’d rather leave it to an expert.
That’s why the famous venture firm is leading an $8.5 million Series A for VGS, and its partner Alex Rampell is joining the board. The round also includes NYCA, Vertex Ventures, Slow Ventures and PayPal mafioso Max Levchin. The cash builds on VGS’ $1.4 million seed round, and will pay for its first big marketing initiative and more salespeople.
“Hey! Stop doing this yourself!,” Abdelkader asserts. “Put it on VGS and we’ll let you operate on your data as if you possess it with none of the liability.” While no data is ever 100 percent unhackable, putting it in VGS’ meticulously secured vaults means clients don’t have to become security geniuses themselves and instead can focus on what’s unique to their business.
“Privacy is a part of the UN Declaration of Human Rights. We should be able to build innovative applications without sacrificing our privacy and security,” says Abdelkader. He got his start in the industry by reverse-engineering games like StarCraft to build cheats and trainer software. But after studying discrete mathematics, cryptology and number theory, he craved a headier challenge.
Abdelkader co-founded Y Combinator-backed payment system Balanced in 2010, which also raised cash from Andreessen. But out-muscled by Stripe, Balanced shut down in 2015. While transitioning customers over to fellow YC alumni Stripe, Balanced received interest from other companies wanting it to store their data so they could be PCI-compliant.
Now Abdelkader and his VP from Balanced, Marshall Jones, have returned with VGS to sell that as a service. It’s targeting startups that handle data like payment card information, Social Security numbers and medical info, though eventually it could invade the larger enterprise market. It can quickly help these clients achieve compliance certifications for PCI, SOC2, EI3PA, HIPAA and other standards.
VGS’ innovation comes in replacing this data with “format preserving aliases” that are privacy safe. “Your app code doesn’t know the difference between this and actually sensitive data,” Abdelkader explains. In 30 minutes of integration, apps can be reworked to route traffic through VGS without ever talking to a salesperson. VGS locks up the real strings and sends the aliases to you instead, then intercepts those aliases and swaps them with the originals when necessary.
“We don’t actually see your data that you vault on VGS,” Abdelkader tells me. “It’s basically modeled after prison. The valuables are stored in isolation.” That means a business’ differentiator is their business logic, not the way they store data.
For example, fintech startup LendUp works with VGS to issue virtual credit card numbers that are replaced with fake numbers in LendUp’s databases. That way if it’s hacked, users’ don’t get their cards stolen. But when those card numbers are sent to a processor to actually make a payment, the real card numbers are subbed in last-minute.
VGS charges per data record and operation, with the first 500 records and 100,000 sensitive API calls free; $20 a month gets clients double that, and then they pay 4 cent per record and 2 cents per operation. VGS provides access to insurance too, working with a variety of underwriters. It starts with $1 million policies that can be much larger for Fortune 500s and other big companies, which might want $20 million per incident.
Obviously, VGS has to be obsessive about its own security. A breach of its vaults could kill its brand. “I don’t sleep. I worry I’ll miss something. Are we a giant honey pot?,” Abdelkader wonders. “We’ve invested a significant amount of our money into 24/7 monitoring for intrusions.”
Beyond the threat of hackers, VGS also has to battle with others picking away at part of its stack or trying to compete with the whole, like TokenEx, HP’s Voltage, Thales’ Vormetric, Oracle and more. But it’s do-it-yourself security that’s the status quo and what VGS is really trying to disrupt.
But VGS has a big accruing advantage. Each time it works with a clients’ partners like Experian or TransUnion for a company working with credit checks, it already has a relationship with them the next time another clients has to connect with these partners. Abdelkader hopes that, “Effectively, we become a standard of data security and privacy. All the institutions will just say ‘why don’t you use VGS?’”
That standard only works if it’s constantly evolving to win the cat-and-mouse game versus attackers. While a company is worrying about the particular value it adds to the world, these intelligent human adversaries can find a weak link in their security — costing them a fortune and ruining their relationships. “I’m selling trust,” Abdelkader concludes. That peace of mind is often worth the price.
Posted by Richy George on 27 August, 2018This post was originally published on this site
VMware is hosting its VMworld customer conference in Las Vegas this week, and to get things going it announced that its acquiring Boston-based CloudHealth Technologies. They did not disclose the terms of the deal, but Reuters is reporting the price is $500 million.
CloudHealth provides VMware with a crucial multi-cloud management platform that works across AWS, Microsoft Azure and Google Cloud Platform, giving customers a way to manage cloud cost, usage, security and performance from a single interface.
Although AWS leads the cloud market by a large margin, it is a vast and growing market and most companies are not putting their eggs in a single vendor basket. Instead, they are looking at best of breed options for different cloud services.
This multi-cloud approach is great for customers in that they are not tied down to any single provider, but it does create a management headache as a consequence. CloudHealth gives multi-cloud users a way to manage their environment from a single tool.
VMware’s chief operating officer for products and cloud services, Raghu Raghuram, says CloudHealth solves the multi-cloud operational dilemma. “With the addition of CloudHealth Technologies we are delivering a consistent and actionable view into cost and resource management, security and performance for applications across multiple clouds,” Raghuram said in a statement.
CloudHealth began offering support for Google Cloud Platform just last month. CTO Joe Kinsella told TechCrunch why they had decided to expand their platform to include GCP support: “I think a lot of the initiatives that have been driven since Diane Greene joined Google [at the end of 2015] and began really driving towards the enterprise are bearing fruit. And as a result, we’re starting to see a really substantial uptick in interest.”
It also gave them a complete solution for managing across the three of the biggest cloud vendors. That last piece very likely made them an even more attractive target for a company like VMware, who apparently was looking for a solution to buy that would help customers manage across a hybrid and multi-cloud environment.
The company had been planning future expansion to manage not just the public cloud, but also private clouds and data centers from one place, a strategy that should fit well with what VMware has been trying to do in recent years to help companies manage a hybrid environment, regardless of where their virtual machines live.
With CloudHealth, VMware not only gets the multi-cloud management solution, it gains its 3000 customers which include Yelp, Dow Jones, Zendesk and Pinterest.
CloudHealth was founded in 2012 and has raised over $87 million. Its most recent round was a $46 million Series D in June 2017 led by Kleiner Perkins. Other lead investors across earlier rounds have included Sapphire Ventures, Scale Venture Partners and .406 Ventures.
Posted by Richy George on 26 August, 2018This post was originally published on this site
In tech circles, it would be easy to assume that the world of high-impact charitable giving is a rich man’s game where deals are inked at exclusive black tie galas over fancy hors d’oeuvre. Both Mark Zuckerberg and Marc Benioff have donated to SF hospitals that now bear their names. Gordon Moore has given away $5B – including $600M to Caltech – which was the largest donation to a university at the time. And of course, Bill Gates has already donated $27B to every cause imaginable (and co-founded The Giving Pledge, a consortium of billionaires pledging to donate most of their net worth to charity by the end of their lifetime.)
For Bill, that means he has about $90B left to give.
For the average working American, this world of concierge giving is out of reach, both in check size, and the army of consultants, lawyers and PR strategists that come with it. It seems that in order to do good, you must first do well. Very well.
Bright Funds is looking to change that. Founded in 2012, this SF-based startup is looking to democratize concierge giving to every individual so they “can give with the same effectiveness as Bill and Melinda Gates.” They are doing to philanthropy what Vanguard and Wealthfront have done for asset management for retail investors.
In particular, they are looking to unlock dollars from the underutilized corporate benefit of matching funds for donations, which according to Bright Funds is offered by over 60% of medium to large enterprises, but only used by 13% of employees at these companies. The need for such a service is clear — these programs are cumbersome, transactional, and often offline. Make a donation, submit a receipt, and wait for it to churn through the bureaucratic machine of accounting and finance before matching funds show up weeks later.
Bright Funds is looking to make your company’s matching funds benefit as accessible and important to you as your free lunches or massages. Plus, Bright Funds charges companies per seat, along with a transaction fee to cover the cost of payment processing, sparing employees any expense.
It’s a model that is working. According to Bright Fund’s CEO Ty Walrod, Bright Funds customers see on average a 40% year-over-year increase in funds donated through the platform. More importantly, Bright Funds not only transforms an employee’s relationship to personal philanthropy, but also to the company they work for.
This model of bottoms-up giving is a welcome change from the big foundation model which has recently been rocked by scandal. The Silicon Valley Community Foundation was the go-to foundation for The Who’s Who of Silicon Valley elite. It rode the latest tech boom to become the largest community foundation in eleven short years with generous stock donations from donors like Mark Zuckerberg ($1.8 billion), GoPro’s Nicholas Woodman ($500 million), and WhatsApp co-founder Jan Koum ($566 million). Today, at $13.5 billion, it surpasses the 80+ year old Ford Foundation in endowment size.
However, earlier this year, their star fundraiser Mari Ellen Loijens (credited with raising $8.3B of the $13.5B) was accused of repeatedly bullying and sexually harassing coworkers, allegations that the Foundation had “known about for years” but failed to act upon. In 2017, a similar case occurred when USC’s star fundraiser David Carrera stepped down on charges of sexual harassment after leading the university’s historic $6 billion fundraising campaign.
While large foundations and endowments do important work, their structure relies too much on whale hunting for big checks, giving an inordinate amount of power to the hands of a small group of talented fund raisers.
This stands in contrast to Bright Funds’ ethos — to lead a grassroots movement in empowering individual employees to make their dollar of giving count.
Bright Funds is the latest iteration of a lineup of workplace giving platforms. MicroEdge and Cybergrants paved the way in the 80s and 90s by digitizing the giving experience, but was mainly on-premise, and lacked a focus on user experience. Benevity and YourCause arrived in 2007 to bring workplace giving to the cloud, but they were still not turnkey solutions that could be easily implemented.
Bright Funds started as a consumer platform, and has retained that heritage in its approach to product design, aiming to reduce friction for both employee and company adoption. This is why many of their first customers were midsized tech startups with limited resources and looking for a turnkey solution, including Eventbrite, Box, Github, and Contently . They are now finding their way upmarket into larger, more established enterprises like Cisco, VMWare, Campbell’s Soup Company, and Sunpower.
Bright Funds approach to product has brought a number of innovations to this space.
The first is the concept of a cause-focused “fund.” Similar to a mutual fund or ETF, these funds are portfolios of nonprofits curated by subject-matter experts tailored to a specific cause area (e.g. conservation, education, poverty, etc.). This solves one of the chief concerns of any donor — is my dollar being put to good use towards the causes I care about? Passionate about conservation? Invest with Jim Leape from the Stanford Woods Institute for the Environment, who brings over three decades of conservation experience in choosing the six nonprofits in Bright Fund’s conservation portfolio. This same expertise is available across a number of cause areas.
Additionally, funds can also be created by companies or employees. This has proven to be an important rallying point for emergency relief during natural disasters, where employees at companies can collectively assemble a list of nonprofits to donate to. In 2017, Cisco employees donated $1.8 million (including company matching) through Bright Funds to Hurricanes Harvey, Maria, and Irma as well as the central Mexico earthquakes, the current flooding in India and many more.
The second key feature of their product is the impact timeline, a central news feed to understand where your dollars are going across all your cause areas. This transforms giving from a black box transaction to an ongoing dialogue between you and your charities.
Lastly, Bright Funds wants to take away all the administrative burden that might come with giving and volunteering — everything from tracking your volunteer opportunities and hours, to one-click tax reporting across all your charitable donations. In short, no more shoeboxes of receipts to process through in April.
Although Bright Funds is focused on transforming the individual giving experience, it’s paying customer at the end of the day is the enterprise.
And although it is philanthropic in nature, Bright Funds is not exempt from the procurement gauntlet that every enterprise software startup faces — what’s in it for the customer? What impact does workplace giving and volunteering have on culture and the bottom line?
To this end, there is evidence to show that corporate social responsibility has a an impact on recruiting the next generation of workers. A study by Horizon Media found that 81% of millennials expect their companies to be good corporate citizens. A separate 2015 study found that 62% of millennials said they’d take a pay cut to work for a company that’s socially responsible.
Box, one of Bright Fund’s early customers, has seen this impact on recruiting firsthand (disclosure: Box is one of my former employers). Like most tech companies competing for talent in the Valley, Box used to give out lucrative bonuses for candidate referrals. They recently switched to giving out $500 in Bright Funds gift credit. Instead of seeing employee referrals dip, Box saw referrals “skyrocket,” according to Box.org Executive Director Bryan Breckenridge. This program has now become “one of the most cherished cultural traditions at Box,” he said.
Additionally, like any corporate benefit, there should be metrics tied to employee retention. Benevity released a study of 2 million employees across 118 companies on their platform that showed a 57% reduction in turnover for employees engaged in corporate giving or volunteering efforts. VMware, one of Bright Fund’s customers, has seen an astonishing 82% of their 22,000 employees participate in their Citizen Philanthropy program of giving and volunteering, according to VMware Foundation Director Jessa Chin. Their full-time voluntary turnover rate (8%) is well below the software industry average of 13.2%.
Bright Funds still has a lot of work to do. CEO Walrod says that one of his top priorities is to expand the platform beyond US charities, finding ways to evaluate and incorporate international nonprofits.
They have also not given up their dream of becoming a truly consumer platform, perhaps one day competing in the world of donor-advised funds, which today is largely dominated by big names like Fidelity and Schwab who house over $85B of assets. In the short term, Walrod wants to make every Bright Funds account similar to a 401K account. It goes wherever you work, and is a lasting record of the causes you care about, and the time and resources you’ve invested in them.
Whether the impetus is altruism around giving or something more utilitarian like retention, companies are increasingly realizing that their employees represent a charitable force that can be harnessed for the greater good. Bright Funds has more work to do like any startup, but it is empowering the next set of donors who can give with the same effectiveness as Gates, and one day, at the same scale as him as well.
Posted by Richy George on 25 August, 2018This post was originally published on this site
Amazon has a big target on its back these days, and because of its size, scope and impact on local business, critics are right to look closely at tax breaks and other subsidies they receive. There is nothing wrong with digging into these breaks to see if they reach the goals governments set in terms of net new jobs. But Amazon isn’t alone here by any means. Many states have a big tech subsidy story to tell, and it isn’t always a tale that ends well for the subsidizing government.
In fact, a recent study by the watchdog group, Good Jobs First, found states are willing to throw millions at high tech companies to lure them into building in their communities. They cited three examples in the report including Tesla’s $1.25 billion 20-year deal to build a battery factory in Nevada, Foxconn’s $3 billion break to build a display factory in Wisconsin and the Apple data center deal in Iowa, which resulted in a $214 million tax break.
Good Jobs First executive director Greg LeRoy doesn’t think these subsidies are justifiable and they take away business development dollars from smaller businesses that tend to build more sustainable jobs in a community.
“The “lots of eggs in one basket” strategy is especially ill-suited. But many public leaders haven’t switched gears yet, often putting taxpayers at great risk, especially because some tech companies have become very aggressive about demanding big tax breaks. Companies with famous names are even more irresistible to politicians who want to look active on jobs,” LeRoy and his colleague Maryann Feldman wrote in a Guardian commentary last month.
While these deals are designed to attract the company to an area and generate jobs, that doesn’t always happen. The Apple-Iowa deal, for example, involved 550 construction jobs to build the $1.3 billion state-of-the-art facility, but will ultimately generate only 50 full-time jobs. It’s worth noting that in this case, Apple further sweetened the pot by contributing “up to $100 million” to a local public improvement fund, according to information supplied by the company.
One thing many lay people don’t realize, however, is that in spite of the size, cost and amount of real estate of these mega data centers, they are highly automated and don’t require a whole lot of people to run. While Apple is giving back to the community around the data center, in the end, if the goal of the subsidy is permanent high-paying jobs, there aren’t very many involved in running a data center.
It’s not hard to find projects that didn’t work out. A $2 million tax subsidy deal between Massachusetts and Nortel Networks in 2008 to keep 2200 jobs in place and add 800 more failed miserably. By 2010 there were just 145 jobs left at the facility and the tax incentive lasted another 4 years, according to a Boston.com report.
More recent deals come at a much higher price. The $3 billion Foxconn deal in Wisconsin was expected to generate 3000 direct jobs (and another 22,000 related ones). That comes out to an estimated cost of between $15,000 and $19,000 per job annually, much higher than the typical cost of $2457 per job, according to data in the New York Times.
Meanwhile states are falling all over themselves with billions in subsidies to give Amazon whatever its little heart desires to build HQ2, which could generate up to 50,000 jobs over a decade if all goes according to plan. The question, as with the Foxconn deal, is whether the states can truly justify the cost per job and the impact on infrastructure and housing to make it worth it?
What’s more, how do you ensure that you get a least a modest return on that investment? In the case of the Nortel example in Massachusetts, shouldn’t the Commonwealth have protected itself against a catastrophic failure instead of continuing to give the tax break for years after it was clear Nortel wasn’t able to live up to its side of the agreement?
Not every deal needs to be a home run, but you want to at least ensure you get a decent number of net new jobs out of it, and that there is some fairness in the end, regardless of the outcome. States also need to figure out the impact of any subsidy on other economic development plans, and not simply fall for name recognition over common sense.
These are questions every state needs to be considering as they pour money into these companies. It’s understandable in post-industrial America, where many factory jobs have been automated away that states want to lure high-paying high tech jobs to their communities, but it’s still incumbent upon officials to make sure they are doing due diligence on the total impact of the deal to be certain the cost is justified in the end.
Posted by Richy George on 23 August, 2018This post was originally published on this site
Mixmax, a service that aims to make email and other outbound communications more usable and effective, today announced the official launch of its new IFTTT-like rules for automating many of the most repetitive aspects of your daily email workflow.
On the one hand, this new feature is a bit like your standard email filter on steroids (and with connections to third-party tools like Slack, Salesforce, DocuSign, Greenhouse and Pipedrive). Thanks to this, you can now receive an SMS when a customer who spends more than $5,000 a month emails you, for example.
But rules can also be triggered by any of the third-party services the company currently supports. Maybe you want to send out a meeting reminder based on your calendar entries, for example. You can then set up a rule that always emails a reminder a day before the meeting, together with all the standard info you’d want to send in that email.
“One way we think about Mixmax is that we want to do for externally facing teams and people who talk a lot of customers what Github did for engineering and what Slack did for internal team communication,” Mixmax co-founder and CEO Olof Mathé told me. “That’s what we do for external communication.”
While the service started out as a basic Chrome extension for Gmail, it’s now a full-blown email automation system that offers everything from easy calendar sharing to tracking when recipients open an email and, now, building rules around that. Mathé likened it to an executive assistant, but he stressed that he doesn’t think Mixmax is taking anybody’s jobs away. “We’re not here to replace other people,” he said. “We amplify what you are able to do as an individual and give you superpowers so you can become your own personal chief of staff so you get more time.”
The new rules feature takes this to the next level and Mathé and his team plan to build this out more over time. He teased a new feature called ‘beast mode’ that’s coming in the near future and that will see Mixmax propose actions you can take across different applications, for example.
Many of the new rules and connectors will be available to all paying users, though some features, like access to your Salesforce account, will only be available to those on higher-tier plans.
Posted by Richy George on 23 August, 2018This post was originally published on this site
Armory, a startup that has built a CI/CD platform on top the open source Spinnaker project, announced a $10 million Series A today led by Crosslink Capital. Other investors included Bain Capital Ventures, Javelin Venture Partners, YCombinator and Robin Vasan.
Software development certainly has changed over the last several years, going from long cycles between updates to a continuous delivery model. The concept is actually called CI/CD or continuous integration/continuous delivery. Armory’s product is designed to eliminate some of the complexity associated with deploying this kind of solution.
When they started the company, the founders made a decision to hitch their wagon to Spinnaker, a project that had the backing of industry heavyweights like Google and Netflix. “Spinnaker would become an emerging standard for enabling truly multi-cloud deployments at scale. Instead of re-creating the wheel and building another in-house continuous delivery platform, we made a big bet on having Spinnaker at the core of Armory’s Platform,” company CEO and co-founder Daniel R. Odio wrote in a blog post announcing the funding.
The bet apparently paid off and the company’s version of Spinnaker is widely deployed enterprise solution (at least according to them). The startup’s ultimate goal is to help Fortune 2000 companies deploy software much faster — and accessing and understanding CI/CD is a big part of that.
As every company out there becomes a software company, they find themselves outside their comfort zones. While Google and Netflix and other hyper-scale organizations have learned to deploy software at startling speed using state of the art methodologies, it’s not so easy for most companies with much smaller engineering teams to pull off.
That’s where a company like Armory could come into play. It takes this open source project and it packages it in such a way that it simplifies (to an extent) the complex world that these larger companies operate in on a regular basis, putting Spinnaker and CI/CD concepts in reach of organizations whose core competency might not involve sophisticated software deployment.
All of this relates to multi-cloud and cloud-native approaches to software development, which lets you manage your applications and infrastructure wherever they live across any cloud vendor or even on-prem in consistent way. Being able to manage continuous deployment is part of that.
Armory launched in 2016 and is based in the Bay area. It has raised a total of $14 million with a $4 million seed round coming last year. They were also a member of the Y Combinator Winter 2017 class and count Y Combinator as an investor in this round.
Posted by Richy George on 23 August, 2018This post was originally published on this site
It used to be a one-vendor, stack-driven world in the enterprise. Today, the cloud has changed that and best of breed and interoperability are the watchwords of the day. Two enterprise cloud stalwarts have announced a new integration that brings Box content directly into ServiceNow.
For ServiceNow customers, it means that they can access Box content without leaving a ServiceNow application and changing focus. Company CTO Allan Leinwand says the two share a lot of common customers, and it made sense to bring them together.
“When you’re inside of a ServiceNow record, for example, you’re looking at an incident or problem or a knowledge base article, you are going to link to directly with a Box document or save files directly to Box from ServiceNow. There’s a lot of very practical things that help people get their work done faster,” he explained.
Jeetu Patel, Box’s Chief Strategy and Chief Product officer says the two companies are working to drive innovation inside organizations and that means working with multiple products to solve organizational issues.
“Our goal has been to be a neutral central content layer for every business process. Part of that ambition is to be able to plug into best of breed applications like ServiceNow. Companies already use these tools, and use Box, and they want to be sure they work seamlessly with each other,” Patel said.
On a practical level, customers can grab the Box plug-in from the ServiceNow Store. It comes with some prebuilt workflows fpr typical ServiceNow product usage scenarios, but the integration is flexible and allows customization. As an example, in an HR scenario, the ServiceNow administrator might build a workflow for onboarding a new employee in ServiceNow’s HR application. Using the company’s Flow Designer workflow-building tool, they can pull in all the documents a new employee needs to sign with other tasks into a single workflow.
It comes down to helping customers work more efficiently. “We’re both cloud companies, and we’re both driving digital transformation for our customers. And we’ve really seen a lot of synergy between the way people work in Box, and how people are working in ServiceNow. We think we can integrate together and make work get done better,” Leinwand said.
Posted by Richy George on 23 August, 2018This post was originally published on this site
Encrypted collaboration app Wickr has added a feather to its cap with a partnership with Psiphon, provider of smart VPN tools. Wickr will use Psiphon’s tech to guarantee your packets get where they need to go regardless of whether you’re at home, at a cafe with bad wi-fi, or at a cafe with bad wi-fi in China.
The idea is that the user shouldn’t have to be auditing their own connection to be sure their apps will work properly. That can be a matter of safety, such as a poorly secured access point; connectivity, such as one where certain ports or apps are inoperable; or censorship, like requesting data from a service banned in the country you’re visiting.
Wickr already encrypts all your traffic, so there are no worries on that account, but if the connection you’re using were to block video calls or certain traffic patterns, there’s not much the company can do about that.
Psiphon, however, is in the business of circumventing deliberate or accidental blockages with a suite of tools that analyze the network and attempt to find a way to patch you through. Whether that’s anonymizing your traffic, bouncing it off non-blocked servers, doing automatic port forwarding, or some other method, the idea is the packets get through one way or another.
There’s a cost in latency and throughput, of course, but while that may matter for online gaming or video streaming, it’s far less important for something like uploading an image, chatting with colleagues, and the other functions that Wickr provides. At all events you can turn the feature on or off at will.
There will be a monetary cost too, of course, in the form of premiums added to paid plans. Enterprise customers will be the first to receive the Psiphon-powered traffic handling, today in fact, and the feature will then trickle its way down to other paid users and free users over the next few weeks.
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