Crossbeam announces $25M Series B to keep growing partnerships platform

Posted by on 6 August, 2020

This post was originally published on this site

As sales teams partner with other companies, they go through a process called account mapping to find common customers and prospects. This is usually a highly manual activity tracked in spreadsheets. Crossbeam, a Philadelphia startup, has come up with a way to automate partnership data integration. Today the company announced a $25 million Series B investment.

Redpoint Ventures led the round with help from existing investors FirstMark Capital, Salesforce Ventures, Slack Fund and Uncork Capital, along with new investors Okta Ventures and Partnership Leaders, a partnership industry association. All in all, an interesting mix of traditional VCs and strategic investors that Crossbeam could potentially partner with as they grow the business.

The funding comes on the heels of a $3.5 million seed round in 2018 and a $12.5 million Series A a year ago. The startup has now raised a total of $41 million.

Crossbeam has been growing steadily, and that attracted the attention of investors, whom CEO and co-founder Bob Moore says approached him. He was actually not thinking about fundraising until next year, but when the opportunity presented itself, he decided to seize it.

The platform has a natural networking effect built into it with over 900 companies using it so far. As new companies come on, they invite partners, who can join and invite more partners, and that creates a constant sales motion for them without much effort at all.

“We didn’t go out fundraising. We caught the eye of Redpoint because they could see the virality of the product and the extent to which it was being used by many of their portfolio companies and companies out in the market […],” Moore told TechCrunch.

Image Credits: Crossbeam

To accelerate interest in the product, the company also announced a new free tier, which replaces the limited free trial and a starter level that previously cost $500 per month. Prior to this move, if you didn’t move to the starter tier, you would lose your data when the trial was over.

“The idea here is what we’ve seen in the data is that we can create a whole lot of value for people and demonstrate really strong ROI once they get in the door and actually have access to that data, and they don’t have to worry about a free trial where the data is going away,” Moore explained.

Moore says they currently have 28 employees and have ambitious plans to add new people to the mix in the coming months, expecting to reach 50 employees by early 2021. As the company revs up on the personnel side, Moore says diversity is front and center of their plans.

“As far as Crossbeam specifically goes, we’ve made sure that diversity, equity and inclusion is part of our entire recruiting process and also the cultural experience that we create for people that are at the company,” he said. Although he didn’t discuss specific numbers, he said the company was making progress, particularly in the latest round of hires.

While the company has an office in Philly, even before COVID hit, it was a remote first organization with about half of the employees working from home. “I think a lot of our culture was kind of built to make sure that remote team members are first-class citizens in every respect in the company. So we already had all the controls, technology and practices in place, and when we shut the office, it was about as smooth as could be,” he said.

Posted Under: Tech News
WordPress.com launches new P2 to take on internal communication tools

Posted by on 6 August, 2020

This post was originally published on this site

WordPress.com, a division of Automattic, is launching a new product called P2. And this time, it’s all about improving internal communications for private groups. As a remote company, Automattic has been using P2 internally for years to communicate asynchronously. It’s a place to share long-form posts, a repository to keep onboarding documents and other important evergreen documents.

P2 is built on top of WordPress . You can view it as a sort of WordPress for teams that is heavily customized around the concept of sharing ideas with other team members. Companies now rely on multiple internal communication tools. P2 can replace some of them but doesn’t want to reinvent the wheel altogether.

For instance, P2 isn’t a Slack competitor. You can’t use it for real-time chat. But P2 can be used to share important announcements — the kind of announcements that you can find on an intranet portal.

Image Credits: WordPress.com

You can also use it for long-term projects and create your own P2 for your team in particular. In that case, P2 competes more directly with Workplace by Facebook or Yammer. In order to make it more useful for asynchronous communications, P2 has some features that make it more useful than a simple WordPress blog.

For instance, you can @-mention your co-workers to send them a notification and follow posts to receive updates. You can also create checklists, embed PDF documents, stick important posts at the top of the homepage and stay on top of what happened while you were gone. There are dedicated menus to view new posts, new comments and mentions you’ve received.

While you can theoretically access the classic WordPress back-end, you can write new posts, edit existing posts and write comments without ever leaving P2. The company uses the new block editor that lets you add headings, lists, video embeds and media in a visual way. It works a bit like Squarespace’s editor or Notion, and it makes a ton of sense to leverage the new editor right next to content you’re viewing, commenting on, etc.

For content that always remains relevant, you can create documents, which are pages without a specific publishing date and without comments. These documents are sorted in their own category and can be easily shared across a company. You can use documents for internal policies, guides or important contact information. Many companies rely on Google Docs and shared folders in Google Drive for this kind of document. P2 could potentially replace those shared folders and become the main information repository.

By default, P2 sites are private, but you can make them public in case you want to share updates on your product with clients or use P2 for public events.

If you’re familiar with the WordPress ecosystem, you might already know a WordPress theme called P2. The new P2 announced today is a new product that takes that idea to the next level. Automattic has been iterating on the concept and using it widely with its 1,300 employees across 912 internal P2 sites.

WordPress.com is going to offer hosted P2 instances. Anybody can create a P2 for free and invite other people. Eventually, WordPress.com plans to offer paid subscriptions for advanced features. In other words, P2 is going to be a software-as-a-service product. But there will be a self-hostable, open-source version in the future as well.

I played around with a few P2 instances, and the overall impression is that the complexity of WordPress remains hidden by default, which is a good thing. It’s a clean and focused product that would work particularly well in that spot between company-wide emails and announcements getting lost in Slack.

Image Credits: WordPress.com

Posted Under: Tech News
Microsoft launches Open Service Mesh

Posted by on 5 August, 2020

This post was originally published on this site

Microsoft today announced the launch of a new open-source service mesh based on the Envoy proxy. The Open Service Mesh is meant to be a reference implementation of the Service Mesh Interface (SMI) spec, a standard interface for service meshes on Kubernetes that has the backing of most of the players in this ecosystem.

The company plans to donate Open Service Mesh to the Cloud Native Computing Foundation (CNCF) to ensure that it is community-led and has open governance.

“SMI is really resonating with folks and so we really thought that there was room in the ecosystem for a reference implementation of SMI where the mesh technology was first and foremost implementing those SMI APIs and making it the best possible SMI experience for customers,” Microsoft director of partner management for Azure Compute (and CNCF board member) Gabe Monroy told me.

Image Credits: Microsoft

He also added that, because SMI provides the lowest common denominator API design, Open Service Mesh gives users the ability to “bail out” to raw Envoy if they need some more advanced features. This “no cliffs” design, Monroy noted, is core to the philosophy behind Open Service Mesh.

As for its feature set, SMI handles all of the standard service mesh features you’d expect, including securing communications between services using mTLS, managing access control policies, service monitoring and more.

Image Credits: Microsoft

There are plenty of other service mesh technologies in the market today, though. So why would Microsoft launch this?

“What our customers have been telling us is that solutions that are out there today, Istio being a good example, are extremely complex,” he said. “It’s not just me saying this. We see the data in the AKS support queue of customers who are trying to use this stuff — and they’re struggling right here. This is just hard technology to use, hard technology to build at scale. And so the solutions that were out there all had something that wasn’t quite right and we really felt like something lighter weight and something with more of an SMI focus was what was going to hit the sweet spot for the customers that are dabbling in this technology today.”

Monroy also noted that Open Service Mesh can sit alongside other solutions like Linkerd, for example.

A lot of pundits expected Google to also donate its Istio service mesh to the CNCF. That move didn’t materialize. “It’s funny. A lot of people are very focused on the governance aspect of this,” he said. “I think when people over-focus on that, you lose sight of how are customers doing with this technology. And the truth is that customers are not having a great time with Istio in the wild today. I think even folks who are deep in that community will acknowledge that and that’s really the reason why we’re not interested in contributing to that ecosystem at the moment.”

Posted Under: Tech News
Datafold is solving the chaos of data engineering

Posted by on 5 August, 2020

This post was originally published on this site

It seemed so simple. A small schema issue in a database was wrecking a feature in the app, increasing latency and degrading the user experience. The resident data engineer pops in a fix to amend the schema, and everything seems fine — for now. Unbeknownst to them, that small fix completely clobbered all the dashboards used by the company’s leadership. Finance is down, ops is pissed, and the CEO — well, they don’t even know whether the company is online.

For data engineers, it’s not just a recurring nightmare — it’s a day-to-day reality. A decade plus into that whole “data is the new oil” claptrap, and we’re still managing data piecemeal and without proper systems and controls. Data lakes have become data oceans and data warehouses have become … well, whatever the massive version of a warehouse is called (a waremansion I guess). Data engineers bridge the gap between the messy world of real life and the precise nature of code, and they need much better tools to do their jobs.

As TechCrunch’s unofficial data engineer, I’ve personally struggled with many of these same problems. And so that’s what drew me into Datafold.

Datafold is a brand-new platform for managing the quality assurance of data. Much in the way that a software platform has QA and continuous integration tools to ensure that code functions as expected, Datafold integrates across data sources to ensure that changes in the schema of one table doesn’t knock out functionality somewhere else.

Founder Gleb Mezhanskiy knows these problems firsthand. He’s informed from his time at Lyft, where he was a data scientist and data engineer, and later transformed into a product manager “focused on the productivity of data professionals.” The idea was that as Lyft expanded, it needed much better pipelines and tooling around its data to remain competitive with Uber and others in its space.

His lessons from Lyft inform Datafold’s current focus. Mezhanskiy explained that the platform sits in the connections between all data sources and their outlets. There are two challenges to solve here. First, “data is changing, every day you get new data, and the shape of it can be very different either for business reasons or because your data sources can be broken.” And second, “the old code that is used by companies to transform this data is also changing very rapidly because companies are building new products, they are refactoring their features … a lot of errors can happen.”

In equation form: messy reality + chaos in data engineering = unhappy data end users.

With Datafold, changes made by data engineers in their extractions and transformations can be compared for unintentional changes. For instance, maybe a function that formerly returned an integer now returns a text string, an accidental mistake introduced by the engineer. Rather than wait until BI tools flop and a bunch of alerts come in from managers, Datafold will indicate that there is likely some sort of problem, and identify what happened.

The key efficiency here is that Datafold aggregates changes in datasets — even datasets with billions of entries — into summaries so that data engineers can understand even subtle flaws. The goal is that even if an error transpires in 0.1% of cases, Datafold will be able to identify that issue and also bring a summary of it to the data engineer for response.

Datafold is entering a market that is, quite frankly, as chaotic as the data being processed. It sits in the key middle layer of the data stack — it’s not the data lake or data warehouse for storing data, and it isn’t the end user BI tools like a Looker, Tableau or many others. Instead, it’s part of a number of tools available for data engineers to manage and monitor their data flows to ensure consistency and quality.

The startup is targeting companies with at least 20 people on their data team — that’s the sweet spot where a data team has enough scale and resources that they are going to be concerned with data quality.

Today Datafold is three people, and will be debuting officially at YC’s Demo Day later this month. Its ultimate dream is a world where data engineers never again have to get an overnight page to fix a data quality issue. If you’ve been there, you know precisely why such a product is valuable.

Posted Under: Tech News
PandaDoc announces second Series B extension worth $30M

Posted by on 5 August, 2020

This post was originally published on this site

PandaDoc, the startup that provides a fully digital sales document workflow from proposal to electronic signature to collecting payment, announced a $30 million Series B extension today, making it the second such extension the company has taken since taking its original $15 million Series B in 2017. The total for the three B investments is $50 million.

Company co-founder and CEO Mikita Mikado says that he took this approach — taking the original money in 2017, then $5 million last year along with the money announced today — because it made more sense financially for the company than taking a huge chunk of money all at once.

“Basically when we do little chunks of cash frequently, [we found that] you dilute yourself less,” Mikado told TechCrunch. He said that they’ve grown comfortable with this approach because the business became more predictable once it passed 10,000 customers. In fact today it has 20,000.

“With a high-velocity in-bound sales model, you can predict what’s going to happen next month or [say] six months out. So you kind of have this luxury of raising as much money as you need when you need it, minimizing dilution just like public companies do,” he said.

While he wouldn’t discuss specifics in terms of valuations, he did say that the B1 had 2x the valuation of the original B round and the B2 had double the valuation of the B1.

For this round, One Peak led the investment, with participation from Microsoft’s Venture Fund (M12), Savano Capital Partners, Rembrandt Venture Partners and EBRD Venture Capital Investment Programme.

Part of the company’s growth strategy is using their eSignature tool to move people to the platform. They made that tool free in March just as the pandemic was hitting hard in the U.S., and it has proven to be what Mikado called “a lead magnet” to get more people familiar with the company.

Once they do that he says, they start to look at the broader set of tools and they can become paying customers. “This launch helped us validate that businesses need a broader workflow solution. Businesses used to think of the eSignature as the Holy Grail in getting a deal done. Now they are realizing that eSignature is just a moment in time. The full value is what happens before, during and after the eSignature in order to get deals done,” Mikado said.

The company currently has 334 employees with plans to hit 380 by year’s end and is aiming for 470 by next year. With the office in San Francisco, Belarus and Manila, it has geographic diversity built in, but Mikado says it’s something they are still working at and includes anti-bias programs and training and leadership programs to give more people a chance to be hired or promoted into management.

When it came to shutting down offices and working from home, Mikado admits it was a challenge, especially as some of the geographies they operate in might not have access to a good internet connection at home or face other challenges, but overall he says it has worked out in terms of maintaining productivity across the company. And he points out being geographically diverse, they have had to deal with online communications for some time.

Posted Under: Tech News
Kubermatic launches open-source service hub to enable complex service management

Posted by on 5 August, 2020

This post was originally published on this site

As Kubernetes and cloud-native technologies proliferate, developers and IT have found a growing set of technical challenges they need to address, and new concepts and projects have popped up to deal with them. For instance, operators provide a way to package, deploy and manage your cloud-native application in an automated way. Kubermatic wants to take that concept a step further, and today the German startup announced KubeCarrier, a new open-source, cloud-native service management hub.

Kubermatic co-founder Sebastian Scheele says three or four years ago, the cloud-native community needed to solve a bunch of technical problems around deploying Kubernetes clusters, such as overlay networking, service meshes and authentication. He sees a similar set of problems arising today where developers need more tools to manage the growing complexity of running Kubernetes clusters at scale.

Kubermatic has developed KubeCarrier to help solve one aspect of this. “What we’re currently focusing on is how to provision and manage workloads across multiple clusters, and how IT organizations can have a service hub where they can provide those services to their organizations in a centralized way,” Scheele explained.

Scheele says that KubeCarrier provides a way to manage and implement all of this, giving organizations much greater flexibility beyond purely managing Kubernetes. While he sees organizations with lots of Kubernetes operators, he says that as he sees it, it doesn’t stop there. “We have lots of Kubernetes operators now, but how do we manage them, especially when there are multiple operators, [along with] the services they are provisioning,” he asked.

This could involve provisioning something like Database as a Service inside the organization or for external customers, while combining or provisioning multiple services, which are working on multiple levels and a need a way to communicate with each other.

“That is where KubeCarrier comes in. Now, we can help our customers to build this kind of automation around provisioning, and service capability so that different teams can provide different services inside the organization or to external customers,” he said.

As the company explains it, “KubeCarrier addresses these complexities by harnessing the Kubernetes API and Operators into a central framework allowing enterprises and service providers to deliver cloud native service management from one multi-cloud, multi-cluster hub.”

KubeCarrier is available on GitHub, and Scheele says the company is hoping to get feedback from the community about how to improve it. In parallel, the company is looking for ways to incorporate this technology into its commercial offerings, and that should be available in the next 3-6 months, he said.

Posted Under: Tech News
Analog Devices to acquire rival chipmaker Maxim Integrated for $21 billion

Posted by on 13 July, 2020

This post was originally published on this site

Analog Devices didn’t waste any time kicking off the week with a bang when it announced this morning it was acquiring rival chipmaker Maxim Integrated Products for $20.91 billion (according to multiple reports). The company had a market cap of $17.09 billion as of Friday’s close.

The deal, which has already been approved by both company’s boards, would create a chip making behemoth worth $68 billion, according to the Analog. The idea behind the transaction is that bigger is better and the combined companies will increase Analog’s revenue by $8.2 billion.

What’s more, the two companies should combine well together in that there isn’t much overlap in their businesses. Maxim’s strength is in the automotive and datacenter spaces, while Analog is more concentrated in industrial and healthcare.

Vincent Roche, President and CEO of ADI was enthusiastic about the potential of the combined organizations. “ADI and Maxim share a passion for solving our customers’ most complex problems, and with the increased breadth and depth of our combined technology and talent, we will be able to develop more complete, cutting-edge solutions,” he said in a statement.

Maxim was founded back in 1983 and went public in 1988. It made 9 acquisitions between 2002 and 2013 with the most recent being Voltera in 2013, according to Crunchbase data.

As with all deals of this sort, it needs to pass regulator muster first, but the companies expect the deal to close by next summer.

Posted Under: Tech News
UIPath reels in another $225M as valuation soars to $10.2B

Posted by on 13 July, 2020

This post was originally published on this site

Last year, Gartner found that Robotic Process Automation (RPA) is the fastest growing category in enterprise software. So perhaps it shouldn’t come as a surprise that UIPath, a leading startup in the space, announced a $225 million Series E today on an eye-popping $10.2 billion valuation.

Alkeon Capital led the round with help from Accel, Coatue, Dragoneer, IVP, Madrona Venture Group, Sequoia Capital, Tencent, Tiger Global, Wellington and T. Rowe Price Associates, Inc. Today’s investment brings the total raised to $1.225 billion, according to Crunchbase data.

It’s worth noting that the presence of institutional investors like Wellington is often a signal that a company could be thinking about going public at some point. CFO Ashim Gupta didn’t shy away from a future IPO, saying that co-founder and CEO Daniel Dines has discussed the idea in recent months and what it would take to become a public company.

“We’re evaluating the market conditions and I wouldn’t say this to be vague, but we haven’t chosen a day that says on this day we’re going public. We’re really in the mindset that says we should be prepared when the market is ready, and I wouldn’t be surprised if that’s in the next 12-18 months,” he said.

One of the factors that’s attracting so much investor interest is its growth rate, which Gupta says is continuing on an upward trajectory, even during the pandemic as companies look for ways to automate. In fact, he reports that recurring revenue has grown from $100 million to $400 million over the last 24 months.

RPA helps companies add a level of automation to manual legacy processes, bringing modernization without having to throw out existing systems. This approach appeals to a lot of companies not willing to rip and replace to get some of the advantages of digital transformation. The pandemic has only served to push this kind technology to the forefront as companies look for ways to automate more quickly.

The company raised some eyebrows in the fall when it announced it was laying off 400 employees just 6 months after raising $568 million on a $7 billion valuation, but Gupta said that the layoffs represented a kind of reset for the company after it had grown rapidly in the prior two years.

“From 2017 to 2019, we invested in a lot of different areas. I think in October, the way we thought about it was, we really started taking a pause as we became more confident in our strategy, and we reassessed areas that we wanted to cut back on, and that drove those layoff decisions in October.

As for why the startup needs all that cash, Gupta says in a growing market, it is spending to grab as much market share as it can and that takes a lot of investment. Plus it can’t hurt to have plenty of money in the bank as a hedge against economic uncertainty during the pandemic either. Gupta notes that UIPath could also be looking at strategic acquisitions in the months ahead to fill in holes in the product roadmap more rapidly.

While the company doesn’t expect to go through the kind of growth it went through in 2017 and 2018, it will continue to hire, and Gupta says the leadership team is committed to building a diverse team at all levels of the organization. “We want to have the best people, but we really do believe that having the best people and the best team means that diversity has to be a part of that,” he said.

The company was founded in 2005 in Bucharest outsourcing automation libraries and software. In 2015, it began the pivot to RPA and has been growing in leaps and bounds ever since. When we spoke to the startup in September 2018 around its $225 million Series C investment (which eventually ballooned to $265 million), it had 1800 customers. Today it has 7000 and growing.

Posted Under: Tech News
Daily Crunch: Rackspace is going public again

Posted by on 10 July, 2020

This post was originally published on this site

We look at Rackspace’s finances, a Facebook code change causes numerous app issues and electric vehicle company Rivian raises $2.5 billion. Here’s your Daily Crunch for July 10, 2020.

The big story: Rackspace is going public again

The cloud computing company first went public in 2008, before accepting a $4.3 billion offer to go private from Apollo Global Management. Rackspace says it will use the proceeds from the IPO to lower its debt load.

Alex Wilhelm took a deep dive into Rackspace’s finances, concluding that the proper valuation is a “puzzle”:

The company is tech-ish, which means it will find some interest. But its slow growth rate, heavy debts and lackluster margins make it hard to pin a fair multiple onto.

The tech giants

New report outlines potential roadmap for Apple’s ARM-based MacBooks — Analyst Ming-Chi Kuo said that a 13.3-inch MacBook powered by Apple’s new processors will arrive in the fourth quarter of this year.

Facebook code change caused outage for Spotify, Pinterest and Waze apps — Looks like Facebook was responsible for some crashing apps this morning.

California reportedly launches antitrust investigation into Google — This makes California the 49th state to launch an antitrust investigation into the search giant, according to Politico.

Startups, funding and venture capital

Rivian raises $2.5 billion as it pushes to bring its electric RT1 pickup, R1S SUV to market — The company plans to bring its electric pickup truck and SUV, as well as delivery vans for Amazon, to market in 2021.

A glint of hope for India’s food delivery market as Zomato projects monthly cash burn of less than $1 million — “We’ll only lose $1 million this month” doesn’t feel like a huge accomplishment, but at least things seem to be headed in the right direction.

Advice and analysis from Extra Crunch

How Thor Fridriksson’s ‘Trivia Royale’ earned 2.5 million downloads in 3 weeks — The latest game from the QuizUp founder was (briefly) the top app in the App Store. We talk to Fridriksson about how he did it.

COVID-19 pivot: Travel unicorn Klook sees jump in staycations — With bookings for overseas experiences plummeting, Klook began offering do-it-yourself kits for stay-at-home projects and partnered with landmark sites to offer virtual tours.

Operator Collective brings diversity and inclusion to enterprise investing — The firm, founded last year, said it currently has 130 operator LPs, 90% of them women and 40% of them people of color.

(Reminder: Extra Crunch is our subscription membership program, which aims to democratize information about startups. You can sign up here.)

Everything else

NASA signs agreement with Japan to cooperate across Space Station, Artemis and Lunar Gateway projects — Japan first expressed its intent to participate in the Lunar Gateway program in October 2019, making it one of the first countries to do so.

Equity: Silicon Valley is built on immigrant innovation — The latest episode of Equity discusses how recent visa changes will affect Silicon Valley.

Five reasons to attend TC Early Stage online — July 21 and 22! I will be there!

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.

Posted Under: Tech News
Rackspace preps IPO after going private in 2016 for $4.3B

Posted by on 10 July, 2020

This post was originally published on this site

After going private in 2016 after accepting a $32 per share, or $4.3 billion, price from Apollo Global Management, Rackspace is looking once again to the public markets. First going public in 2008, Rackspace is taking second aim at a public offering around 12 years after its initial debut.

The company describes its business as a “multicloud technology services” vendor, helping its customers “design, build and operate” cloud environments. That Rackspace is highlighting a services focus is useful context to understand its financial profile, as we’ll see in a moment.

But first, some basics. The company’s S-1 filing denotes a $100 million placeholder figure for how much the company may raise in its public offering. That figure will change, but does tell us that firm is likely to target a share sale that will net it closer to $100 million than $500 million, another popular placeholder figure.

Rackspace will list on the Nasdaq with the ticker symbol “RXT.” Goldman, Citi, J.P. Morgan, RBC Capital Markets and other banks are helping underwrite its (second) debut.

Financial performance

Similar to other companies that went private, only later to debut once again as a public company, Rackspace has oceans of debt.

The company’s balance sheet reported cash and equivalents of $125.2 million as of March 31, 2020. On the other side of the ledger, Rackspace has debts of $3.99 billion, made up of a $2.82 billion term loan facility, and $1.12 billion in senior notes that cost the firm an 8.625% coupon, among other debts. The term loan costs a lower 4% rate, and stems from the initial transaction to take Rackspace private ($2 billion), and another $800 million that was later taken on “in connection with the Datapipe Acquisition.”

The senior notes, originally worth a total of $1,200 million or $1.20 billion, also came from the acquisition of the company during its 2016 transaction; private equity’s ability to buy companies with borrowed money, later taking them public again and using those proceeds to limit the resulting debt profile while maintaining financial control is lucrative, if a bit cheeky.

Rackspace intends to use IPO proceeds to lower its debt-load, including both its term loan and senior notes. Precisely how much Rackspace can put against its debts will depend on its IPO pricing.

Those debts take a company that is comfortably profitable on an operating basis and make it deeply unprofitable on a net basis. Observe:

Image Credits: SECLooking at the far-right column, we can see a company with material revenues, though slim gross margins for a putatively tech company. It generated $21.5 million in Q1 2020 operating profit from its $652.7 million in revenue from the quarter. However, interest expenses of $72 million in the quarter helped lead Rackspace to a deep $48.2 million net loss.

Not all is lost, however, as Rackspace does have positive operating cash flow in the same three-month period. Still, the company’s multi-billion-dollar debt load is still steep, and burdensome.

Returning to our discussion of Rackspace’s business, recall that it said that it sells “multicloud technology services,” which tells us that its gross margins will be service-focused, which is to say that they won’t be software-level. And they are not. In Q1 2020 Rackspace had gross margins of 38.2%, down from 41.3% in the year-ago Q1. That trend is worrisome.

The company’s growth profile is also slightly uneven. From 2017 to 2018, Rackspace saw its revenue expand from $2.14 billion to $2.45 billion, growth of 14.4%. The company shrank slightly in 2019, falling from $2.45 billion in revenue in 2018 to $2.44 billion the next year. Given the economy that year, and the importance of cloud in 2019, the results are a little surprising.

Rackspace did grow in Q1 2020, however. The firm’s $652.7 million in first-quarter top-line easily bested in its Q1 2019 result of $606.9 million. The company grew 7.6% in Q1 2020. That’s not much, especially during a period in which its gross margins eroded, but the return-to-growth is likely welcome all the same.

TechCrunch did not see Q2 2020 results in its S-1 today while reading the document, so we presume that the firm will re-file shortly to include more recent financial results; it would be hard for the company to debut at an attractive price in the COVID-19 era without sharing Q2 figures, we reckon.

How to value Rackspace is a puzzle. The company is tech-ish, which means it will find some interest. But its slow growth rate, heavy debts and lackluster margins make it hard to pin a fair multiple onto. More when we have it.

Posted Under: Tech News
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