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I have been purchasing from innovatepc.com for the past 3+ years and have had great experience dealing with their team. The prices and service are great, and the delivery is quick! Whenever our office/warehouse is in need of additional computer equipment, whether it is desktops, laptops, or recycling services we reach out to innovatepc.com
I have recently switched to using Innovative Computer Products as a source for my refurbished Dell desktop purchases.It is always a risk in changing suppliers as well as purchasing refurbished products as the product quality in refurbished units can vary greatly.
The products that I have received from Innovative Computer Products has been clean, complete and accurately documented with the associated operating system installations.The products have always arrived in a timely fashion very well packed with no damage.
The need for warranty work has been rare but when needed support and the necessary parts were promptly shipped and all issues have been resolved with minimal effort on our part.
I anticipate continuing to use Innovative Computer Products as my source for quality refurbished equipment.
We have chosen InnovatePC as our PC suppliers because of the great value in hardware, and the great customer support we have received. In the instances where we have had hardware issues, InnovatePC has remedied those problems quickly.
We are one of the oldest and largest IT VARs in the US. We are DELL’s largest Western Region Reseller. We were awarded Microsoft ‘s Western Region SMB VAR. We are HP Platinum, Cisco Gold, Lenovo, Apple, IBM, NetAp, Juniper, …. We are top tier providers for virtually every manufacturer in IT. As such our customers expect us to be able to handle all of their IT needs. Including on a Mission Critical/ Next Day support level. All the way down to pallet loads of lower cost refurb PCs.
This is where our relationship has developed. One of my customers, a telemarketing company out of Canada with multiple US locations, needed cost effective minimal performance PCs in large quantities for their call centers, so I contacted InnovatePC.com. After reviewing a number of options for this type of product, they provided some of the best responsiveness and product availability. That was a number of years ago. As our client has grown across the US, so have our combined efforts with InnovatePC.com to help them accomplish it. InnovatePC has been there to help supply their needs quickly and cost effectively.
I have recommended InnovatePC to the other GHA sales reps located across the US. Just as I have suggested products sourced through InnovatePC for other customers. As our motto suggest, we pride ourselves on having the right solution at the right price when our customers’ need it. InnovatePC have been there with the product types, availability and support I expect from my suppliers in order to provide that same level of performance to my customers.
Thanks for your attention to GHA’s and our customers’ needs. We look forward to continuing our relationship into 2015 and future years.
My company have dealt with innovatepc.com since 2014, during which time they have provided my business with excellent support with high quality computers and a special customer service. They will do anything for customer satisfaction . Their work has been a major factor in our success,
I can confidently recommend innovatepc.com as a solid and reliable supplier, and experts in their field.
Being the IT Director of a not for profit organization, I always try to find the best deal without breaking the bank. Innovative’s incredible inventory of new and refurbished equipment has allowed me to purchase needed computers, printers and servers at a fantastic price.
The one time there was an issue with a computer (out of a batch of 30), my concerns were addressed immediately and the computer was replaced. I have nothing but good things to say about Innovative, starting with the close relationship we have with our account manager, to the fast and professional order process.
We have purchased refurbished PCs from InnovatePC on three separate occasions. They were well packed and in excellent condition. We had two warranty claims one of which was after the 90 day warranty. Both claims were hassle free and turnaround was quick.
We have found refurbs to be an excellent way to stretch our limited funds and highly recommend their services.
“Over the past several years of doing business with Innovative Computer Products I have found that they represent a company that provides reliable refurbished products and they fully honor their published warranty. I have always been satisfied with their packaging and shipping practices. As the IT Director of a major automotive sales group, I rely on these practices and will continue to do business with Innovative Computer Products. I recommend them highly.”
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